ITELAGEN, LLC
TAMPA, FLORIDA

ITelagen is the EHR success company. Our mission is to help medical practices achieve success with their EHR through healthcare technology. Since 2005 our have helped thousands of providers to improve clinical, financial and operational outcomes. ITelagen was founded on the belief that healthcare technology – especially the EHR – is essential for success. But practices are experts in patient care, not technology. They need a reliable partner for insights, services and support beyond what a giant software vendor or local IT support shop can deliver. ITelagen has deep healthcare technology expertise to address every practice need. Our approach actively and securely integrates the EHR with people, data and workflows to increase productivity, reduce risk and enhance patient care. We assess each customer’s unique situation and deliver a customized solution to boost day-to-day efficiency and enable long-term success. ITelagen® ITelagen®, pronounced (ī-te-lə-jən with a hard “i” like eye-te-lə-jən), is spelled with a capital “IT” and has a unique origin. Often mispronounced as Intelagen, Intelegen, Inteligen, the name “ITelagen” does not contain the letter “n”. When 1st named, the name of “Intelagen” was selected to convey a connotation with “Inteligent”, “IT” and “Internet Generation”, but the letter “n” was dropped. Jeremy Kirchner is a CPA with financial industry experience that spans globally to include Deutsche Bank in London, England, to Audetex in San Diego, California. While at Audetex, Jeremy led the forecasting and budgeting of the organization and held financial accountability to various executive teams within the organization. In addition, he spearheaded bespoke projects with a goal to streamline inefficiencies and targeted new areas of financial opportunity that led to tighter financial control within several departments. Previous to Audetex, Jeremy was employed at Deutsche Bank where he worked extensively with global senior management to prepare forecasting budgets and analytical packages for presentation to key members within the organization. His career also includes tax preparation for various business entities including partnerships, S-corporations and C-Corporations and auditing experience that has helped him gain a holistic picture when addressing finance at any organization, large or small, domestic or global. Mr. Kirchner holds a Bachelor’s degree in Business Administration from Eastern Washington University. Mr. Ulrich brings 30+ years of business management, innovation and operating experience to meet the challenges of a rapidly evolving industry. As former CIO, in the mid-80s, Mr. Ulrich was recognized by Apple Corporation and Great Plains as an innovative leader and early adopter of Apple computer network technology. Since that time, Mr. Ulrich has been a key advisor to many companies such as KPMG, Montefiore Medical Center and Pittsburgh Corning in sculpting their IT infrastructure, reducing multiple job functions, cutting operating costs, and increasing profits. At ITelagen, Mr. Ulrich holds the position of Executive Director of Operations where he assists ITelagen’s clients with leveraging technology to improve business operations. Richard Bandoy brings over 10+ years of Network Support, Quality Assurance and Help Desk experience to ITelagen and oversees all of ITelagen’s healthcare IT support operations. Prior to joining ITelagen, Mr. Bandoy served as Network Director for Open Solutions where his primary focus was the network infrastructure support for Financial Institutions where data privacy was a paramount issue. He served in senior technology positions at companies such as Vonage and Fine Point Technologies where he setup and managed quality assurance labs and processes in support of large clients such as Verizon and AOL. Mr. Bandoy has a degree in Management from Temple University, is a NextGen Certified Professional (NCP) and serves as an advisor to ITelagen’s board of directors. Emile Clifford brings an abundance of Human Resources management and employee health and welfare expertise to ITelagen and will be leading the mission to have ITelagen recognized as an IT Employer of Choice. With a strong background in employee relations and healthcare recruiting, Ms. Clifford will be striving to on-board and retain the best and brightest IT support and implementation professionals the industry has to offer. Prior to joining ITelagen, Ms. Clifford was Director of Human Resources for one of Manhattan’s largest physician groups where she was responsible for all aspects of Human Resources, including employee health and welfare, employee relations, recruiting, HRIS, policy development and the performance and appraisal process. Ms. Clifford has experience breaking down HR departments and building them back up to be key strategic players in an organization. She has also served on due diligence teams and has experience leading the employee transition during mergers and acquisitions. Ms. Clifford holds a Master’s Degree in Business Administration from Northwood University – The Richard DeVos Graduate School of Management and a Professional in Human Resources (PHR) Certification. Alan McCrary brings over 20+ years of Infrastructure Support, Network Engineering and Hosting experience to ITelagen and oversees all of ITelagen’s DataCenter, Hosting services. Prior to joining ITelagen, Mr. McCrary served as Sr. Director Operations & Engineering where his primary focus was the network infrastructure support for Hosted Cloud supported platform where data privacy was a paramount issue. He served in senior technology positions at companies such as Sports Authority and Janus Capital where he setup and managed critical infrastructure as well developing process around BCP and security. Mike Troppe is a seasoned business development professional who believes in the power of technology to help healthcare organizations improve their operations and deliver better patient care. For over 20 years, Mr. Troppe has partnered with health systems, physician practices and ambulatory surgery centers to understand their unique business model and challenges, and used his deep market knowledge to tailor solutions that deliver tangible results. In this role, he leads a team that helps medical practices define and leverage end-to-end technology solutions that enable better clinical, financial and operational outcomes.