IRON FALLS, LLC
ST. AUGUSTINE, FLORIDA

IRON FALLS, LLC, known previously as BOXMETA LLC, is a dedicated technology support company founded in January 2006. Based in St. Augustine, Florida, the firm has built its reputation on providing specialized IT services to small and mid-sized businesses across Northeast Florida and Orlando. BoxMeta's mission revolves around delivering valuable, straightforward, and affordable technology solutions that align with clients' business goals. The company emphasizes tailored technology strategies over generic support options, ensuring a personalized experience for each client. This approach includes offering free consultations, diverse IT support plans, and providing on-site training resources and industry-leading certifications such as MCSE, CCNA, and CISSP. BoxMeta places paramount importance on customer service, guided by core principles that include communication, integrity, and collaboration. The leadership team at Iron Falls includes David O Russoman, a seasoned professional with over two decades of experience in network engineering and business strategy. Complementing him is Elijah, the Director of Business Development, who has spent more than 15 years specializing in database design and handling large data volumes using Microsoft SQL Server. Luisa also contributes her nearly 20 years of experience in identifying technology solutions that enhance productivity and profitability for businesses. Iron Falls offers an array of services ranging from basic Help Desk support and product training to comprehensive IT department roles, including network maintenance and complex project consulting. As a testament to its commitment to client satisfaction, Iron Falls allows for flexible service agreements with provisions for cancellation and provider transition if needed. The company maintains transparency in its operations, having its last registered event as a name change on March 22, 2021, while preparing for its upcoming annual report due April 15, 2024. As of now, headquartered at 400 Johns Creek Parkway, St. Augustine, Florida, Iron Falls continues to solidify its position among trusted technology partners in the community.