IRON FALLS, LLC
ST. AUGUSTINE, FLORIDA

Iron Falls, LLC, formerly known as BoxMeta LLC, is a seasoned tech support company that kicked off in January 2006, based out of St. Augustine, Florida. The firm has carved out a niche serving small to mid-sized businesses across Northeast Florida and Orlando with specialized IT solutions that are not only effective but also tailored specifically to each business's needs. Unlike the one-size-fits-all tech support plans available today, Iron Falls focuses on crafting strategies that sync perfectly with the unique goals of their clients. A big part of what sets them apart is their customer service mantra: clear communication, honesty and teamwork are at the core of everything they do. Clients first meet through complimentary consultations; thereafter, they’re guided to various IT options complete with personalized plans. In-person training resources bolstered by industry-leading certifications-like MCSE, CCNA, and CISSP-further demonstrate their commitment to quality service. Leading the charge at Iron Falls is David O Russoman, who brings over two decades of deep-rooted experience in network engineering along with strategic business insights. Teaming up with him is Elijah, the Director of Business Development, whose portfolio includes 15 years focusing on intricate database designs specifically using Microsoft SQL Server. Also part of the seasoned leadership team is Luisa, who taps into nearly twenty years worth of expertise to pinpoint technology solutions that drive productivity and profitability for businesses. The range of services at Iron Falls span from simple Help Desk support to comprehensive IT project consulting and network management-a testament to their flexibility and customer-centric philosophy. The company allows clients the freedom to adjust service agreements or switch providers if things don’t align, ensuring satisfaction and peace of mind. Keeping it all above board, Iron Falls underwent a name change on March 22, 2021, with an upcoming annual report slated for April 15, 2024. From their headquarters at 400 Johns Creek Parkway in St. Augustine, they continue to cement themselves as a reliable partner across the tech landscape.