IRI CONSULTANTS, INC.
TROY, MI

And the most successful organizations are those that encourage open communications, an engaged and committed workforce and a productive culture. IRI's Labor Relations services help you promote positive employee relations while navigating a rapidly changing labor landscape. As your partner and resource, IRI helps you identify the areas in your organization that need development. Our experts work with you to build strategies, implement solutions and achieve measurable results. We use a broad-based, holistic approach that extends beyond traditional labor relations consulting to provide a full range of tools to help you build and maintain strong, constructive relationships with employees. If you're operating in a unionized environment, you need the right tools to manage your workforce while remaining agile and cost competitive. Conducting labor negotiations and crafting contracts that balance organizational imperatives and employee interests requires experience, intelligence and skill. IRI brings the right tools and resources to the table to help you effectively manage in any situation. With a deep reservoir of experience, resources and tools, IRI will help you navigate any aspect of labor and employee relations. To learn more about our services click an item in the list below. IRI’s Organizational Development (OD) approach supports operational excellence by starting with a client’s business objectives. IRI then determines how HR practices and processes can be created, strengthened and reinforced to support key strategic objectives. Partnering with clients, IRI provides full-service human performance consulting and training services to: Structure and align work processes and systems to better focus on business goals Our OD practice is structured to assist clients in leveraging the talent of their workforce to better meet organizational and business objectives. IRI draws from four focus areas to meet clients’ needs: Organizations that employ a high-quality communications process perform better, enjoy greater customer satisfaction and a more engaged, loyal work force – all of which lead to a more productive and successful organization. IRI Consultants offers proven communications tools and processes, as well as customized communications plans to help organizations communicate more effectively with their employees and key stakeholders in the community. At IRI, we have helped hundreds of organizations meet their goals, manage change, and engage their employees through strategic communication planning tailored to their needs. Among these services, we offer the Cascade Communications Process, an effective system that helps reinforce the relationship between managers and their staff through a “cascade” of information that flows down through the organization and back up again. For our healthcare clients, IRI has partnered with SMD Link to form IRI Analytics, the only provider of patented analytics technology for healthcare organizations. IRI Analytics tools and assessments allow healthcare leaders to determine factors that directly impact their organization’s financial and operational performance, including HCAHPS scores, clinical outcomes, and other critical measures that affect the bottom line. IRI Analytics provides a suite of cutting-edge tools to healthcare leaders and human resources (HR) professionals. In most hospitals and health systems, HR departments execute policies and procedures but are rarely positioned to drive results. IRI Analytics surveys, assessments, and tracking tools link key metrics including revenues, safety, patient satisfaction and employee engagement to provide insights backed by data. IRI Analytics is the only provider of patented technology for helping healthcare organizations to link key metrics to financial performance. Our tools and assessments allow healthcare leaders to determine which factors directly affect the organization’s performance on key metrics including Hospital Consumer Assessment of Health Providers Survey (HCAHPS) scores, clinical outcomes, revenues and other measures that impact the bottom line. IRI Analytics provides assessments and tracking tools that use data to demonstrate correlations between safety, patient satisfaction and employee engagement on an organization’s financial performance. In the new era of value-purchasing and pay-for performance in healthcare, this technology puts analytics in the hands of front-line leaders, who can focus on areas most likely to improve performance rather than simply chase benchmark scores. Leaders receive a blueprint of opportunities that will drive outcomes and offer a real return on HR investments, initially and over time.