IPACESETTERS, LLC
TULSA, OK

IPACESetters, LLC is a seasoned organization with a prominent presence in the Business Process Outsourcing (BPO) sector. Based in Tulsa, Oklahoma but incorporated in Florida, it was established on November 15, 2010. Today, IPACESetters operates from multiple locations and boasts an impressive workforce managing over one thousand six hundred seats. The company's foundation is built upon a rich history of strategic acquisitions and growth, evolving from a small telemarketing operation to become a formidable competitor across diverse industry verticals including telecommunications, financial services, energy, cable, publishing, and more since its inception in 1988. Key leadership figures at IPACESetters include Richard A. Sauter, the Chief Financial Officer with over 25 years of experience as CFO/Controller in various industries, holding degrees from Seton Hall University; Gerry Debiasi, serving as Manager; Patrick Ward, in his role as President, and several others who bring decades of senior-level management expertise from esteemed global companies like GE Capital, HP, IBM, PayPal, among many. The company demonstrates commitment to excellence by pursuing ISO 9000 certification within its key industry positions. It achieved a milestone by becoming the first PACE Self-Regulatory Organization (SRO) certified contact center after acquiring The Charlton Group, signifying strategic growth in the cable sector. Furthermore, through thoughtful acquisitions and developments, IPACESetters has become a major player in specialized fields. For clients seeking cutting-edge service and operational excellence, IPACESetters integrates advanced training programs, efficient workforce management systems, innovative reporting tools, alongside its work-from-home initiatives for an expanding workforce. The robust leadership team continues driving the company's mission to offer unparalleled customer engagement solutions across various sectors by drawing from their rich industry experience and academic backgrounds. More details about this dynamic enterprise can be accessed through its website: ipacesetters.com. With its history of success and strategic growth trajectory, IPACESetters stands as a top choice for client engagements, reflected in numerous annual reports including the most recent filed on April 5, 2024.