IPACESETTERS, LLC
TULSA, OK

IPACESetters, LLC is a well-established player in the Business Process Outsourcing (BPO) arena. With its headquarters based in Tulsa, Oklahoma and incorporated in Florida since November 15, 2010, this company has grown from humble telemarketing roots into a comprehensive BPO powerhouse. Over the years, IPACESetters has expanded its reach across multiple industry areas such as telecommunications, financial services, energy, cable, publishing, and more. The leadership at IPACESetters is noteworthy for their extensive expertise. Richard A. Sauter holds an important role as Chief Financial Officer with a vast background of over 25 years in finance from reputable firms like GE Capital and HP. Gerry Debiasi manages the operations effectively while Patrick Ward leads the company's strategic directions, drawing on experiences from giants like IBM and PayPal. In terms of achievements, IPACESetters has been proactive in securing ISO 9000 certification across its key industry positions to underscore its commitment to quality. A significant accomplishment was becoming the first PACE Self-Regulatory Organization (SRO) certified contact center with the strategic acquisition of The Charlton Group. This move marked a pivotal moment for growth, demonstrating the company’s focused efforts in expanding within the cable sector. For clients looking for state-of-the-art services, IPACESetters offers advanced training programs and workforce management tools, while also embracing remote working conditions to accommodate an ever-expanding team. Their seasoned leadership continues to propel the company forward, leveraging their collective industry insights and academic strengths to deliver top-notch customer engagement solutions across various sectors. For more information on this dynamic organization, you can visit its official website: ipacesetters.com. Reflecting a strong track record of success and strategic growth, IPACESetters is well-positioned as a leader in client services, as evident in multiple annual reports recently released online.