INTOOLLECT LLC
AUSTIN, TX

Let Intoollect manage years of revenue, usage, and operational intelligence in a single appliance with database, web server and Perfacto analytics. Intoollect has provided actionable insights in virtually all areas of meter to cash. Their work has been instrumental in many initiatives to serve our customers more efficiently and effectively. Intoollect provided analytics for bill accuracy that were invaluable during our Oracle Customer Care and Billing implementation. With their software, we were able to pinpoint issues allowing our project team to isolate issues in configuration during each of our dress rehearsals. We were able to increase our total confidence level because we were able to run broad-based reviews of 100% of the bills generated in our legacy vs the new CC&B system. Our analysts were then able to review almost all bills that were out of compliance. This was a large part of the reason why we were virtually error free during our conversion. Pete Westlake, Capital Projects Program Manager, Orlando Utilities Commission Intoollect partnered with the City of West Palm Beach to implement a highly complex Oracle CC&B Utility Billing and Customer Service System. Intoollect has excellent knowledge of the software product and very good experience integrating the system with other third party products such as Oracle eBusiness Suite and EAM products. The project was very successful. Intoollect provided QC guidance, analysis and recommendations during the City of Phoenix project to implement a new version of their customer billing system. The experience and insight brought to the project was very beneficial in identifying and tracking areas of risk and ensuring data integrity. For any questions regarding our website, products or services, please contact us by filling out the following form. We will get back to you as soon as possible.