INTEGRITY SERVICES, LLC
TAMPA, FLORIDA

WE HELP OUR CLIENTS Training needs to help drive business results by going beyond just skills building to focus on changing the mindset and behaviors of sales & service teams and their leaders. Who We Are Our focus is on developing sales and customer service teams- and their leaders- to drive impactful business results and true customer loyalty. We partner with our clients to win more customers, keep more customers, and grow profitable revenue with a unique focus on sales performance, coaching, leadership, and customer service. We help leaders align and engage their teams while igniting a passion among sales and service professionals to deliver outstanding value to their customers with a specific focus on their attitudes, values, motivation drive, and beliefs. In both 2016 and 2017 Selling Power Magazine named us to their Top 20 Sales Training Companies lists. And in 2018 we were named by Training Industry one of the Top 20 Sales Training Companies. "Selling success is more an issue of who you are than what you know. While knowledge is necessary, sustained success comes to the person who’s driven by strong values and ethics.” Integrity Solutions was at the forefront of introducing the philosophy of customer needs-focused selling which was radical at the time. This led to the development of first-in-class solutions such as Integrity Selling®, Integrity Service, Integrity Coaching, and many others since. Each is designed to impact not only skills, but also attitudes, values, and achievement drive. Our mission is to change the way the world sells and serves people. A team of dedicated employees and distributors is delivering on this mission with over 3,000,000 graduates from 130+ countries and more than 35,000 in-house facilitators. In 2007, the company was purchased by its leadership team and in 2011 Integrity merged with the largest distributor, moving the headquarters to Nashville, TN. Since then we have been constantly improving, innovating and adding solutions to meet the needs of clients today. Founded by Ron Willingham offering leadership courses. Worked with Dr. Maxwell Maltz to rewrite the bestseller, Psychocybernetics for children and consulted with Success Magazine. Over the next decade he worked to perfect a learning methodology that created behavior change. Ron has authored ten books on sales, customer service, coaching, goal achievement, and personal development. Shifted focus to helping organizations improve sales effectiveness through Integrity Selling®. Was at the forefront of the customer needs-focused selling philosophy. A group of Integrity distributors purchased the company. Integrity Solutions named to Selling Power's Top 20 Sales Training Companies and Training Industry Inc.'s Sales Training Companies Watch List. Managing Goal Achievement updated and relaunched as Achieve! Named to Selling Power's Top 20 Sales Training Companies List and Training Industry Inc.'s Sales Training Companies Watch List for the 2nd consecutive year. Keeping the customer at the center of our business Vice President of Client Development, partners with clients to strategically plan, implement, and sustain high performing cultures that achieve bottom-line results. As a result, those organizations have improved customer/member loyalty, increased Net Promoter Scores, accelerated bottom-line results, impacted recruiting and retention of high performers, and created highly customer-centric cultures. As a leader in a Fortune 500 Financial Services organization, Terri created and delivered management, leadership and coaching solutions for a diversity of audiences including Corporate Officers, Financial Services Professionals and Chiefs of Medical Staff. She was awarded a 4.8 on a 5.0 scale for her ability to coach and mentor others. Some of Terri’s client partnerships include: AAA, Boeing Employees Credit Union, Farm Bureau, Pacific Life, Port of San Diego, Principal Financial Group and Russell Investments. At Integrity Solutions, Terri has been recognized for her contributions through the following awards: President’s Club and Pacesetter (Sales), Spotlight Award (Integrity, Ethics & Teamwork), Integrity Award (Living Our Mission, Vision & Values) and Fabulous Team Member of the Year (Achievement of Personal & Team Goals). Terri has also served as a member of the world-class Integrity Solutions certification team. Originally from the Midwest, Terri graduated cum laude from the University of Northern Iowa and now resides in Phoenix, Arizona. In her free time, Terri enjoys swimming, hiking, snorkeling, sailing, playing the harp and traveling with her husband, Rob. Integrity Solutions partners with a variety of industry-leading organizations as a way to enhance the value we create for clients and help ensure the most comprehensive learning solutions and results while providing regular insights and contributions to the corporate training and performance improvement industry as a whole. Since 2007 we have partnered with Allied Solutions. Together we help our joint clients build account holder loyalty through a true needs-based approach to sales and service. We emphasize integrity, values, and ethics as key components to building and maintaining long-term, loyal relationships. GAMA International is dedicated to promoting the professional development needs and leadership skills of first-line and front-line leaders in the insurance, investment, and financial services industry. Integrity Solutions has been a Titanium Partner of GAMA since 2014 and we’re currently a GAMA Strategic Alliance Program Member. We have been selected to keynote several of their annual LAMP conferences and have provided training & development to the GAMA HQ Team and their Board of Directors. HCG is a retained executive search and leadership consulting firm based in Brentwood, Tennessee. They serve clients by attracting and acquiring the most qualified leaders in half-the-time and at a greater value than their industry peers. ISA- The Association of Learning Providers