INTEGRITY MERCHANT SOLUTIONS, LLC
GLASTONBURY, CT

Integrity Merchant Solutions (IMS) was founded in February 2009 by Sean and Kathleen McGrail along with Larry Glick. Based in Glastonbury, Connecticut, and registered in Florida, IMS is a company dedicated to making credit card payments easy for merchants of all kinds. They specialize in payment processing solutions that fit different business scenarios-whether you’re selling face-to-face, online, over the phone, or via mail. With more than 75 years of industry experience pooled among team members, IMS focuses on delivering premier programs tailored to meet specific merchant needs. They emphasize understanding their clients' unique demands and matching them with the right solutions through competitive pricing and knowledgeable guidance, helping businesses thrive in competitive markets. At IMS, customer service is at the heart of what they do. Their staff is committed to providing top-notch support, ensuring that customers not only understand but are completely satisfied with the modern technology they use. Additionally, the company offers incentive programs for partners looking for continuous income opportunities without any cap, fostering long-term relationships. Their office is located at 116 Oak Street, Glastonbury, CT, where they continue enhancing customer partnerships without mandatory contracts. With a focus on addressing issues like statement inquiries and terminal problems efficiently, IMS customizes their services to reflect each business’s unique needs. Kathleen M. McGrail leads the company as both president and CFO, with her team driving initiatives focused on integrity, client satisfaction, and cutting-edge solutions. They've updated key reports recently, including an annual report filed on March 7, 2024, demonstrating their ongoing commitment to transparency and excellence. You can find out more about their programs at [integritymerchantsolutions.com](http://www.integritymerchantsolutions.com).