INTEGRA SERVICECONNECT, LLC
COLUMBIA, MD

We are committed to helping members access the services and support they need to be healthy. When it comes to high risk/ high need members, that message is best conveyed in person. That’s what we believe. Company Snapshot: Privately held, founded in 2002 as a complex case management company. Executives with Fortune 500 company experienced in managed care, integrated physical/behavioral health, UM, CM, Informatics, Population Health and risk adjustment. All too often, conventional outreach methods fail to connect members with the services they need and which their health plans and providers are eager to supply. This connection failure negatively impacts all these stakeholders. Integra’s feet-on-the-street team individuals that health care payers and providers are unable to reach, them to appropriate clinical and social services. For the member, our work produces better health outcomes. For the plan and its providers, our work improves quality, revenue, cost and member satisfaction outcomes. In a value-based payment world, health care payers and providers know that member and patient engagement is critical to their success. Yet conventional mail and phone campaigns often reach just 30% of the target audience. Integra specializes in community-based, non-clinical outreach efforts that can dramatically improve, and perhaps double, engagement results, with a success fee model that ensures financial alignment. Integra provides “hands on” community-based support to connect individuals with appropriate clinical and social services, living and working in the communities we serve. We locate and build relationships with our clients’ ensure appropriate risk adjustment revenue while improving medical management and quality measures for plans and risk-bearing provider groups. For information about our services for health plans and providers, please contact our business development team. For information about our services for health plans and providers, please contact our business development team.