INSTAMED COMMUNICATIONS, LLC
PHILADELPHIA, PA

InstaMed is healthcare’s most trusted payments network, connecting providers, payers and consumers on one platform. Our rapidly growing network connects over two-thirds of the market and processes tens of billions of dollars in healthcare payments annually. InstaMed reduces the risks, costs and complexities of working with multiple payment vendors by delivering one platform for all forms of payment in healthcare, designed and developed on one code base and supported by one onshore team of experts in healthcare payments. Our full suite of payment and clearinghouse solutions enable providers to collect more money from patients and payers while reducing the cost and time to collect. InstaMed enables payers to reduce disbursement, settlement and postage costs for claim payments to providers by connecting payers to our network. InstaMed also allows payers to customize every payment option for their members to pay premiums and to make payments to providers from any payment account. . We have earned the confidence and trust of healthcare providers and payers large and small, in all fifty states, by delivering real business results and by being the first and only organization that is independently certified at the highest levels for both healthcare and payment transactions. InstaMed is a privately held company funded by institutional investors. InstaMed’s management team brings decades of experience in the healthcare and payment processing industries. The 2016 Trends in Healthcare Payments Annual Report identifies the healthcare payments industry shifts that are business drivers for payers and providers to make changes to address consumerism, improve cash flow, operate more efficiently and enhance data security. This report presents key market trends impacting the healthcare payments industry from an objective view in order to educate the market and promote awareness, change and greater efficiency. This report showcases quantitative data processed on the InstaMed Network and features trends based on qualitative market data based on an analysis of three InstaMed-commissioned online surveys of healthcare providers, payers and consumers nationwide and conducted by LHK Partners. The 2015 Trends in Healthcare Payments Annual Report identifies the healthcare payments industry shifts that are business drivers for payers and providers to make changes to address consumerism, improve cash flow, operate more efficiently and enhance data security. This report presents key market trends impacting the healthcare payments industry from an objective view in order to educate the market and promote awareness, change and greater efficiency. This report showcases quantitative data processed on the InstaMed Network and features trends based on qualitative market data based on an analysis of three InstaMed-commissioned online surveys of healthcare providers, payers and consumers nationwide and conducted by LHK Partners. Coalfire Systems Inc. (Coalfire), a respected Payment Card Industry (PCI) Payment Application – Qualified Security Assessor (PA-QSA) company, has released a white paper with InstaMed, confirming how InstaMed’s P2PE solution meets the rigorous controls defined in the PCI SSC Point-to-Point Encryption (P2PE) Standard version 2.0 for the protection of payment card data. Coalfire also offers its assessment of how InstaMed solutions reduce PCI scope for healthcare organizations under PCI DSS 3.X. As part of the white paper, Coalfire offers its validation of the security of InstaMed’s healthcare payment solutions for new use cases, including eCommerce Payments, NFC/EMV point of sale transactions, and mobile payments, such as Apple Pay. A white paper commissioned by InstaMed and produced by Aite Group, examines the case for commercial health plans to offer members an online service to pay all their medical bills, and, when applicable, monthly insurance premiums. The white paper uses consumer survey data and consumer medical out of-pocket spending data to give health plans insights into consumers’ expectations for health plans’ member portals. The 2014 Trends in Healthcare Payments Annual Report demonstrates the business drivers for payers and providers and the changes they are making to focus on the consumer, maintain cash flow, reduce the risk of a data breach and to operate efficiently. This report presents key market trends impacting the healthcare payments industry from an objective view in order to educate the market and promote awareness, change and greater efficiency. This report showcases quantitative data processed on the InstaMed Network and features trends based on qualitative data obtained from healthcare providers, payers and patients nationwide. Data on healthcare payments shows how drastically the healthcare payments landscape has shifted in recent years. Consumers have become decision-makers in healthcare who are sensitive to healthcare costs, and payers and providers are moving toward industry-standard, electronic transactions due to regulatory mandates and the need to reduce administrative costs. These changes present both challenges and opportunities to payers – to focus on the consumer and streamline processes to ultimately reduce costs. This white paper explores these challenges and opportunities, and discusses the risks, best practices and topics for consideration for payers as they evolve their processes, policies and offerings to accommodate for the changing industry. The 2013 Trends in Healthcare Payments Annual Report demonstrates the business drivers for payers and providers and the changes they are making to operate efficiently, focus on the consumer and maintain cash flow. This report presents key market trends impacting the healthcare payments industry from an objective view in order to educate the market and promote awareness, change and greater efficiency. This report showcases quantitative data processed on the InstaMed Network and features trends based on qualitative data obtained from healthcare providers, payers and patients nationwide.