INSPIRO RELIA US, INC.
MADISON, ID

By reaching out to them with positive, productive people, who thrive in an environment of encouragement where they get limitless choices and chances for personal and professional growth. Our incredible company over the last six years proves that this philosophy works! Who We Are Who We Are Our Vision-Mission-Values We were raised on the philosophy ‘I am more’, with each person contributing to build a whole, greater than the sum of its parts. Now entering a new phase in our history, we’ve evolved from that focus on individuality to a fresh emphasis on synergy. We no longer ‘contribute’, but organically move as a unified entity, with resources strategically harnessed, pooled, and directed – multiplying our expertise and drive for excellence. We are united – in collaboration with one another, in seamless integration with your business, and in unparalleled service to your customers. BPO Company of the Year Best 20 Leaders by Service Provided – Customer Relationship Management Services Top 100 Outsourcing Service Providers Top 9 Firms – Mid-Tier Industry-Specific BPO Vendors Before joining SPi CRM, Maulik Parekh served as President & CEO of its holding company, SPi Global for over six years, during which time the value of the company increased by over three-fold. Under Maulik’s leadership, SPi has become the most-awarded BPO brand in Asia, receiving nearly 90 prestigious industry awards in the last half decade alone. Recent awards include “Best Company to Work for in Asia” from the 2015 Asia Corporate Excellence Sustainability Awards, “2015 BPO Company of the Year” from the London-based Business Worldwide Corporate Excellence Awards, as well as the “Employer of the Year 2014,” and “BPO Company of the Year 2011” recognitions from the International ICT Awards. Maulik was the first recipient of the “Best CEO of the Year” at the 2015 International ICT Awards. Previously, Maulik was Executive Vice President of Asia Operations for TeleTech Holdings, where his strategy expanded the company's Asian presence from 6,000 to over 22,000 employees across 14 sites in three years. Ryan has over 13 years’ legal experience that is highly relevant to the BPO business, including serving as Country Counsel for companies engaged in offshoring and outsourcing. Ryan has a Juris Doctor degree from Ateneo de Manila University, and a Management degree from De La Salle University Manila. Sohit Saundh joined the company in 2012. His core responsibilities include financial strategy, operational finance, treasury, taxation, and financial reporting – driving financial performance, devising financial strategy, and providing the business with financial insights. Mark has over 20 years of experience in telecommunications, information technology and IT security, product support, and project management. He held various management positions in the United States Army and a semiconductor company in the United States. Prior to joining SPi CRM, Mark was Head of Information Technology for SPi Global. He was also Deputy Chief, Partner Operations for the US Department of Defense’s Cyber Command in Fort Meade, Maryland, and served as the Chief Technology Officer (CTO) for the Army Reserve Information Operations Command in Maryland, USA. May Dizon heads our global marketing and corporate communication efforts and manages our US-based Sales Operations. Her expertise lies in strategic communications from her 25 years of professional experience and previous capacities in various sectors such as media, retail, real estate, and BPO. In May’s career at SPi spanning more than 15 years, she has led multiple organization-wide rebranding exercises, client and recruitment marketing efforts, and  has been responsible for a successful awards program, helping the company win over 100 prestigious awards. Miguel has ten years of experience in his field, with a previous stint as Finance Manager of Teletech. He has a Bachelor of Science degree in Management from the Ateneo De Manila University, and he completed his MBA (cum laude) from the Mendoza College of Business, University of Notre Dame, where he was the recipient of the Notre Dame Fellowship. Rommel Regino manages nearly 5,000 employees dedicated to our Asia-Pacific operations. He leads strategic initiatives that involve process improvement, people development, client relationships, business delivery, and project implementation. He is a champion of quality methodologies such as ISO 9001, ISO 14001, QS9000, Six Sigma, TQM, and COPC. Rommel has 12 years’ experience in BPO and in manufacturing. Previously, he was Head of Voice for the Hubs, ANZ Global Services, as well as President and CEO of WNS GS Philippines. As Senior Director for Operations at Sykes Asia, Inc., he was instrumental in growing the business from just 400 to over 9,000 people. Japanese business process outsourcing leader Relia, Inc. acquires SPi CRM, the Philippine pioneer in customer relationship management outsourcing, to its growing family. SPi Global was adjudged among the “Super Stars of the Global Outsourcing 100 for Sustained Excellence,” which is given to companies included in the list for the last five years or more. SPi Global was also named in the Leader category, and cited as a top company for Customer References, and Awards and Certifications. SPi Global is included among the International Association of Outsourcing Professionals® (IAOP®) 2015 Global Outsourcing 100® List. This is the tenth consecutive year the company has been included in the prestigious list. - The company is included in the following sublist honors: Leader Size Group, Half Star – Distinguished in Delivery Excellence Judging Category, and Multi-Year Winner (since inception of list). SPi Global was cited as Asia’s Best Employer in the 6th Asia’s Best Employer Brand Awards for having created a culture of contribution and innovation in the workplace, as well as enacting consistent improvement in human resource policy by measuring organizational health and inculcating values that help achieve the company’s vision.