ILUMAS INC.
BOCA RATON, FLORIDA

Ilumas Inc., based in Boca Raton, FL, is a boutique consulting firm specializing in comprehensive brand assessments aimed at enhancing brand performance. Established on October 23, 2017, Ilumas offers businesses an opportunity to gain competitive advantage through a rigorous 360-degree review of their brands, competitors, and target customers. This process facilitates effective brand refreshment or repositioning strategies. A cornerstone of Ilumas' methodology is its unique 10-point Customer Experience (CX) checklist developed by Cindy Hernandez, Chief Strategist at the company. Hernandez holds an extensive background in corporate growth through strategic marketing initiatives evident from her time as Vice President of Marketing at StevenDouglas, a firm recognized among Inc. 5000's Most Successful Companies. Her experience spans multiple sectors including recruiting, nonprofit, and multi-national corporate environments. Cindy Hernandez is particularly focused on addressing CX issues that hinder organizational growth. Prior to Ilumas, Hernandez played a pivotal role in enhancing customer engagement at StevenDouglas via digital platforms, leading to an impressive 85% revenue increase for the company. Her expertise also encompasses cross-selling innovations and event management strategies accrued during her tenure as a marketing consultant. The consultancy prides itself on its adaptability in providing cost-effective solutions to misalignments between consumer expectations and business operations across various channels. Cindy's commitment to expanding knowledge is manifest through certifications in vital digital tools like Google AdWords, Salesforce, Hootsuite, and ongoing educational pursuits such as Facebook Blueprint and Inbound Marketing certifications. The company operates under the banner of Ilumas Inc., with corporate functions anchored at 160 W. Camino Real #573, Boca Raton, FL. As reflected in its last annual report dated February 2, 2024, Ilumas demonstrates a robust business model sustained by experienced leadership; Mercy E Orosa serves as President. For more insights into their methodology and services, visit the corporate website at ilumas.com.