ILUMAS INC.
BOCA RATON, FLORIDA

Founded on October 23, 2017, in Boca Raton, FL, Ilumas Inc. is a boutique consulting firm specializing in comprehensive brand assessments that help businesses enhance their performance. The company, helmed by President Mercy E Orosa and Chief Strategist Cindy Hernandez, serves as an avenue for organizations to gain competitive advantage through rigorous 360-degree brand reviews. These evaluations offer clarity on positioning strategies and ways to refresh brands effectively. Cindy Hernandez is a prominent figure at Ilumas, bringing over two decades of experience to the table. Her role as Chief Strategist involves tackling Customer Experience (CX) challenges that impede organizational growth-a focal point she developed during her successful tenure with StevenDouglas. As Vice President of Marketing there, she steered digital engagement strategies, which led to an impressive 85% increase in revenue. With a background spanning recruiting, nonprofit sectors, and multinational corporations, Hernandez's expertise is highly valued. One of the hallmarks of Ilumas' approach is Cindy's development of a 10-point Customer Experience checklist specifically tailored for deep diving into CX issues. The firm not only emphasizes enhancing brand performance but also provides adaptive solutions to bridge gaps between consumer expectations and business operations across different channels. Additionally, Hernandez enhances her knowledge by obtaining certifications in essential digital tools such as Google AdWords, Salesforce, Hootsuite, Facebook Blueprint, and Inbound Marketing. Based at 160 W. Camino Real #573 in Boca Raton, Ilumas continues to thrive under the guidance of its seasoned leadership. Those interested in their innovative methodology can visit their corporate website at ilumas.com for more detailed insights.