IHL SERVICES, INC.
FRANKLIN, TN

Who We Are Who we are IHL Group is a global research and advisory firm specializing in technologies for the retail and hospitality industries. The company, based in Franklin, Tenn., generates timely data reports, offers advisory services and serves as the leading retail technology spokesperson for industry and vendor events. IHL provides customized business intelligence for retailers and retail technology vendors, with particular expertise in supply chain and store level systems. Our customers are retailers and retail technology providers who want to better understand what is going on in the overall technology market, or wish to identify specific equipment needs for the retail market. Greg Buzek served as Product Development Manager for two Fortune 500 retail technology suppliers for 6 years. Faced with making recommendations to senior management with spotty reports stuffed with technical jargon and unsubstantiated data, in 1996 he left to form IHL Group as an arms length consulting firm that delivers exacting research to corporate managers. Reliable market analysis is essential for corporations to accelerate revenue and expand their market share. Most research providers do not disclose data sources or statistically defend the validity of their assumptions. We do. We disclose in precise detail exactly how and why we reached our conclusions so that our customers can be comfortable with the data they are using. Define the business you are really in and what people are really buying from you and your competitors, Design and help you implement a Services Marketing model within your firm to maximize your profitability, Position your Services in the mind of the customer by helping you tp analyze and understand your prospects and their buying behavior. Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market. Who We Are Who we are IHL Group is a global research and advisory firm specializing in technologies for the retail and hospitality industries. The company, based in Franklin, Tenn., generates timely data reports, offers advisory services and serves as the leading retail technology spokesperson for industry and vendor events. IHL provides customized business intelligence for retailers and retail technology vendors, with particular expertise in supply chain and store level systems. Our customers are retailers and retail technology providers who want to better understand what is going on in the overall technology market, or wish to identify specific equipment needs for the retail market. Greg Buzek served as Product Development Manager for two Fortune 500 retail technology suppliers for 6 years. Faced with making recommendations to senior management with spotty reports stuffed with technical jargon and unsubstantiated data, in 1996 he left to form IHL Group as an arms length consulting firm that delivers exacting research to corporate managers. Reliable market analysis is essential for corporations to accelerate revenue and expand their market share. Most research providers do not disclose data sources or statistically defend the validity of their assumptions. We do. We disclose in precise detail exactly how and why we reached our conclusions so that our customers can be comfortable with the data they are using. Define the business you are really in and what people are really buying from you and your competitors, Design and help you implement a Services Marketing model within your firm to maximize your profitability, Position your Services in the mind of the customer by helping you tp analyze and understand your prospects and their buying behavior. Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market. Jeff Roster is VP of Retail Strategy. With nearly 30 years of retail and technology experience, Jeff oversees IHL's retailer engagement, vendor briefings, and strategic IT services practice. Prior to IHL Jeff served as Vice President Industries – Retail for Gartner, Inc. where he was responsible communicating global IT trends in the retail, wholesale and consumer product industries, analyzes end-user requirements, and consulting on strategies with IT vendor clients. In his role at Gartner he was selected as one of the 25 Most Influential People in Retail by [...] In addition to having a Bachelor of Mechanical Engineering and a Masters Degree in Mechanical Engineering from Georgia Tech, Jerry also has an MBA from the University of Miami with a specialty in Marketing and Marketing Research. He brings over 20 years of business experience in engineering and management through assignments with Pratt Whitney - United Technologies, Georgia Tech School of Mathematics, and Milliken & Company. Jerry is our resident rocket scientist. In his previous employment he was managing a stress testing laboratory on the Space Shuttle engines. [...] Kelly Sayre has joined the team to broaden its coverage of the retail, ecommerce and consumer package goods IT market. She has also taken the lead in growing the company’s media marketing efforts through podcasts, short videos, and webinars showcasing IHL content. Kelly Sayre has a long history of event management, business development, market analysis, and developing intelligent content via new media, including a podcast series on women’s leadership issues. Sayre is an active member of her St. Cloud, MN community. She has been recognized as one of the Top Ten [...] We are blessed to work with some of the greatest customers in the world. Here is just a small collection of the clients we are so thankful to serve. . When you need the real analysis of an industry trends or market information, IHL is the team to provide reports that you can depend upon.- I have seldom met a more professional company and almost never one that does what it says it will so consistently, time after time. You must be very proud of your achievements, I personally feel proud for you. You are indeed an oasis in a professional desert! You are providing an excellent service to our industry. Thank you.