HELP/SYSTEMS LLC
EDEN PRAIRIE, MN

About HelpSystems Our mission is to provide IT management software and services that expertly solves business problems with elegant solutions. Our commitment to you is simple. You’re looking for a better way to automate, secure, and inform. Through reliable software, expert services, and outstanding support, we give you a better way, solving your business problems and making your life easier. At HelpSystems we develop powerful, easy-to-use software for cybersecurity, IT operations management and monitoring, business intelligence, and document management. Our software simplifies everyday operations to help you save time and cut costs. Our experts guide you to hit your goals. And whenever you have a question, our calls are answered the old-fashioned way: by a live member of our experienced support team. We Help People Just Like You We know you because we help customers just like you every day. Whether you’re a security analyst, IT operator, business analyst, or CIO, you want to improve your team’s security, productivity, and reduce errors across your operations. Every day more than 13,000 customers around the world in virtually every industry trust HelpSystems to provide a better way. We help growing enterprises, Fortune 500 companies, managed service providers (MSPs), and small-to-medium-sized businesses (SMBs). We foster long-term relationships with our customers. These customers rely on us to continually deliver products and services driven by continual improvement, excellence, and innovation. "When someone says HelpSystems to me, I think about a quality product and great customer service." More than 600 employees in 20-plus offices worldwide are dedicated to helping customers solve problems. Our home base is Minneapolis, Minnesota in the U.S. MEET THE HELPSYSTEMS TEAM Year after year, HelpSystems has been voted by its employees as a top place to work in Minneapolis. Our exceptional work environment and Five core values shape everything we do as a company. We believe: The average tenure of a support team member at HelpSystems is over ten years. When you call, you can be confident that our experts will provide assistance quickly. Our unusually long average tenure testifies to the commitment we have to our employees—and to the commitment our employees have to us. HelpSystems Joins Forces with IBM Faster, faster, must go faster. In order to pick up the pace of IBM i development, Big Blue has enlisted the support of HelpSystems, with the goal of accelerating enhancements to Rational Developer for i, PowerHA System Mirror for i, and Backup,... IBM and HelpSystems Collaborate to Enhance IBM i Offerings HelpSystems partners with IBM to accelerate enhancements and marketing for popular IBM i high availability and backup and recovery products. Great software and services start with great people. That’s why HelpSystems is committed to fostering a value-driven culture in which every employee matters. Headquartered in Eden Prairie, Minnesota, HelpSystems is known for its innovative software, world-class customer support, and global employee commitment and satisfaction. Employees choose HelpSystems for a number of reasons, but their respect for one another and the day-to-day ability to positively impact the business are key reasons employees stay with HelpSystems and experience years of career enjoyment. We’re looking for talented professionals who are passionate about making life easier for modern organizations. In an increasingly demanding business world, HelpSystems solves everyday IT and business challenges—like monitoring and automating processes, encrypting and securing data, and easily accessing information—so people can focus on what matters most. Our customers represent organizations of all sizes, industries, and IT environments across the globe. Working with us means working for them. Expect a fun, fast-paced work environment that rewards integrity, commitment, and kindness. Named one of the Star Tribune’s “Top Workplaces in Minnesota” multiple years in a row, HelpSystems has earned a reputation for treating employees with the same respect and appreciation that we give customers. Short-term and long-term disability benefits along with life insurance paid for by the company Your own equity units in the company Grow and move up in the company—with our encouragement and support Attend monthly meetings for in-depth updates across the business Follow company updates and news on our online platform (Yammer) Giving Back with HelpSystems Each employee gets one day off per year to participate in a “Good Neighbor” event. Our Good Neighbor Committee has helped build houses, served meals, stocked food shelves, and collected toys and school supplies for local charities and nonprofit organizations. Our employees are the most qualified, talented, and knowledgeable professionals in their field. In addition to making stellar coworkers, they are also upstanding community members who share common values: We believe in recognizing success, pursuing quality, giving back, making employees happy, and serving customers exceptionally. These core values apply to our executives as well. The HelpSystems leadership team goes above and beyond to cultivate a culture in which our values drive everything we do. The strategic direction and industry expertise they provide empowers us to grow, excel, and succeed every day. HelpSystems Helps Tara Materials Focus on Canvas, Not Paper "The ability to manage all of our systems from a single pinpoint in Robot Alert and Robot Console has been a huge help, not to mention major systems events." Contact HelpSystems Thank you for your interest in HelpSystems. Whether you’re trying to choose the right software or services for your business, or need expert help with a project, we would be happy to discuss what you’re looking for and provide helpful information. You can contact us at any time by email, live chat, or by filling out the online form below with your information, and we’ll get back to you shortly. To speak to a member of our friendly staff during business hours, please call one of our global headquarters at the numbers listed below.