HARTE-HANKS LOGISTICS, LLC
DEERFIELD BEACH, FLORIDA

You need a marketing agency who gets your business. An agency that understands where you want to go, gets to the core of your challenges and comes up with solutions that make an impact. And you’re in just the right place. Company We’re in the business of getting people to do. To act. To click. To buy. To stay loyal. World-leading brands rely on our marketing solutions and for us, good enough isn’t good enough. We challenge ourselves every day to deliver best quality innovations that connect people and brands in the most powerful ways. WHO WE ARE Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust and earn loyalty in an ever-changing world. Experts in defining, executing and optimizing the customer journey, we create meaningful interactions that connect our clients with their customers in more powerful ways. From visionary thinking to tactical execution, we’re changing the game of customer engagement – we’re bringing the human back to marketing. Smart customer interactions start with smart business leaders. Karen has an experienced track record for winning and she knows our business inside and out. Not only has Karen been a director of Harte Hanks since 2009, she also brings nearly five years of COO and president experience in the telecom, cloud and managed services industries in both consumer and business segments, stemming from her time at CenturyLink, Inc. During her tenure, she was instrumental in leading the company’s transformation from a local telephone business to an industry leader in advanced communications services, and driving revenue growth from $1.5 billion to more than $18 billion. Karen has a proven track record of successfully growing a company both organically and through acquisitions (she’s overseen 15 of them) and in navigating a business through shifts in industry dynamics. In addition to serving on the board of Harte Hanks, Karen also sits on the board of Entergy Corporation, a Fortune 500 electric utilities company. As exciting as it is to help clients navigate the rapidly changing marketing environment, someone has to make sure the P’s and Q’s are minded. That is the role Jon plays at Harte Hanks. As CFO, Jon insures our finances are in tip-top shape, but he is more than a numbers guy. Jon uses his passion for driving performance improvement and transformation to keep moving Harte Hanks forward. When he’s not leading our accounting and finance teams, Jon likes to play golf and hang out with his family. Behind every great brand is a creative mastermind. As Chief Marketing Officer for Harte Hanks, Frank Grillo brings creativity and an emphasis on customer centricity to the brand. Frank is laser-focused on two of our clients’ critical needs—defining solutions for digital and data, and raising the Harte Hanks profile with external audiences like media, analysts and investors. He also works hand-in-hand with our sales organization to support and grow current and prospective clients. With more than 25 years of sales and marketing experience, Frank has helped many brands expand and transition their marketing strategies through periods of significant change, innovation and disruption in the marketplace. He’s also had a hand in more than 15 acquisitions over the course of his career, and he has become an expert at blending two brands together, retaining the best of each company and forging sales success alongside current products and solutions. Aligning the business. Driving results. Andrew shares responsibility for leading Harte Hanks operations and is directly responsible for Customer Experience Support, delivering customer support, demand generation, and back office marketing services to some of the world’s best-loved brands. With almost 20 years at the company, Andrew brings a well-rounded perspective on the business and approach to leadership. He prides himself on his authenticity, positive energy and his ability to create and sustain high-performing teams. Andrew has helped to lead change at Harte Hanks through acquisitions, functional consolidations, and process improvement—delivering improved top- and bottom-line performance. With over 27 years of fulfillment experience, Jeanne is responsible for the five North American locations providing fulfillment, ecommerce and digital print solutions. Jeanne started her career with Harte Hanks in Austin, Texas in 1996, and has since served the company and its clients in sales, marketing and client services positions. Excelling in customer satisfaction and growing her book of business, Jeanne has continually advanced, bringing significant value to key accounts. In her current role, Jeanne successfully manages not only a large operation and geographic footprint, but she continues to stay close with customers, to understand and learn their business in order to help provide quality solutions. She enjoys working closely with her team to ensure that customer needs are met, in addition to providing thought leadership around distribution of materials. Leading a team of 300 employees, Rick has been key in the implementation and development of major initiatives in quality assurance, Lean, production efficiencies, training and safety. His depth of expertise and well-rounded perspective on business and approach to leadership, along with a solid long-term perspective, propels Harte Hanks forward in this ever-changing industry. Rick is committed to preserving the company’s values-based culture while delivering on Harte Hanks brand promise of exceptional performance. At Harte Hanks, Vanessa is responsible for overseeing client relationships and the disciplines of the agency that drives them. She has proven success strategically driving client business—resulting in improved brand perception, higher ROIs and exceeded KPIs. She has demonstrated the ability to develop big strategic ideas and articulate them clearly for all her clients segment clients in both B2B and B2C markets. As VP of Consulting, Don’s primary focus is to help clients find value and make key strategic decisions. His team delivers engagements that rely heavily on a healthy blend of advanced analytics and primary market research, with the ultimate goal of providing clients with actionable, value-driven recommendations. Don also oversees a data & analytics consulting group, which focuses on developing and delivering innovative, custom-built solutions that both enhance and simplify complex data ecosystems. These solutions are always designed with one goal in-mind: enabling the business to take action through data and data-driven insights.