H & H CUSTOM POOLS, INC.
HOBE SOUND, FLORIDA

H&H Custom Pools—Our Company Story H&H has been helping people plan for new swimming pools in their backyards since 1999. Owner, Mr. Frederick H. Hopkins, Jr., and his family have been building relationships and improving their business steadily for fifteen years in Martin and Palm Beach Counties. The inspiration for the company derives from the professional insight that there is a need for companies in South Florida that can provide reliable swimming pool construction and refurbishment. Our company is headquartered in the city of Hobe Sound in Martin County. We are in the business of providing and capitalizing on a unique value proposition to clients interested in backyard enhancements for outdoor living in South Florida. We combine quality workmanship, superior knowledge and low prices to provide you with pool services unmatched by our competitors. “When a customer places their confidence in H & H Custom Pools, our relationship in the construction process is just beginning. Through education and recommendations and sharing of past experiences, we help you personalize the decisions that make your project special and unique to your family’s lifestyle. We don’t do this just because we want you to keep coming back and to keep referring us to those you care about, but because it’s the way we would want to be treated, too. To put it simply ‘it’s just the right thing to do.” We are a trustworthy Pool Contractor. They are extremely hard to find. Experience helps us know that we are trustworthy from our returning customers and their family and friend that they refer us to. We are well-educated and knowledgeable as well as we care about our services just as much as the homeowner should. If the work is not up to the highest quality that the customers expects then it is not up to our standards either. We WANT our customer’s to be happy. We stand by our craftsmanship 100%. We believe in proving to our clients that by choosing H & H Custom Pools for the construction of their backyard living area they will achieve their main objectives and we plan on achieving these goals by simply treating our customers with respect and showing them that we hold onto our good values within ourselves as a family-owned company. We feel strongly about our own family and how important it is to represent ourselves in a respectful manner. That is what we intend on doing with our company. We want our customers to feel just as comfortable with their choice in going with H & H to build them their backyard dream as our family and friends feel when they visit our personal home. At H&H Custom Pools, we are all about YOU!! Our services are tailored to the customer, and your positive experience means the world to us. While there is a myriad of pool equipment available on the market, there is some equipment that we recommend. You will need a pump and a filter to help maintain the cleanliness and clarity of your pool. You will also need a means of chlorinating your pool for sanitation purposes—we can help you determine whether you should choose to install a chlorine generator, have a professional come to maintain chemical levels, or do it yourself. As Florida pool contractors, we are often asked this question. Many of the spring, summer, and even fall months are warm enough to keep your pool unheated, however, you can enjoy your pool year-round and control its temperature to your liking with a gas heater or electric heat pump, so we do recommend them. When adding, updating, or even purchasing a home with a swimming pool, it is important to consider pool safety. In fact, a pool barrier system is code in Florida. There are many safety barriers available on the market that can enhance your pools look while making it a safe area for children, pets, and guests. If you have young children or pets, we highly recommend the latest in safety barriers. We are a authorized dealer, and we can help you find a safety fence or barrier that fits your needs and budget. We are State Certified Pool Contractors and Gas Contractors. All the work that we do is licensed and guaranteed. Our family has been in the pool business for almost 20 years, valuing customer service, trust, and respect all along the way. Just wanted to drop you a quick note and tell you how pleased we are so far with the progression of our pool renovation. I'm sitting out here this morning loving it! Your crew has really been outstanding and so pleasant and professional. Thanks so much for all the hard work - it's coming together better than I could have imagined. I have been an H&H customer for the past five years and they have provided excellent customer service. I highly recommend them. Just wanted to say thanks for the work you did on our pool remodel. We are so happy with how it turned out and we spend more time than ever on our back patio. Adding a gas heater was a fabulous idea (thanks Fred) and we have used the pool and spa so much more over the winter. Thanks to you both for your patience while I chose both the pool tiles and the paver bricks!! Your employees and subs were all very professional and we are more than happy to recommend your company to anyone looking to build or remodel a pool. Thank you. Fred, you and your company continue to impress me with your honest work ethic, and professional integrity. Your crew did an outstanding job! Thanks again for a GREAT job! I don't usually review companies I do business with, but I feel this review could benefit anyone who is planning to install or refinish a pool in their home.....My experience with H&H Custom Pools was a pleasure from start to finish. Every step in the process was handled professionally and the quality of the work was excellent. Fred, the owner, worked closely with me to accommodate my schedule and make sure I received everything I was expecting. From color selection to final installation and finish work, I couldn't be happier with all levels of the experience. All work was done to the highest standards and in a timely fashion. I highly recommend H&H Custom Pools to anyone who appreciates quality work and working with someone who cares about their customers' satisfaction.