GULF STREAM POOL CARE INC.
CAPE CORAL, FLORIDA

Growing up my father Jim was always a hard worker. He instilled that work ethic in me and my brother from a very young age. He insisted any job worth doing should be done right. He was always a do it yourself kind of guy and certainly mechanically inclined. Just watching him as I grew up went from tinkering to full scale repairs on just about anything, from the pool equipment to cars, boats and even go karts. My Dad retired young and at the same time the economy took a downturn. My position with the company I was working for was downsized and my Mother, Jackie was also laid off. We decided then to pursue a new career in the pool industry that all three of us could put our honesty, skills and dedication. Now in our 6th year we credit our success to putting our customers as our number one priority. As a result we have been nominated and have obtained status as a “Super Service Provider” award winner 6 years running with Angie’s List and grown our customer base to nearly five times what it was when we started. As we continue to grow our goal is to maintain the “personal relationship” with our customers that is the trade mark of a true “Family” owned and operated business. What do people who've actually used our products and services think about us? That's what matters to us and probably to you as well. We contacted Gulfstream Pool Care because the company that performed the initial inspection was so unresponsive. Despite numerous attempts to schedule the repair with the original company we were not able to get a response. We contacted Gulfstream after researching on Angieslist. They responded quickly and performed an inspection within a day or two. Their estimate was very thorough (much more so than the original company) and detailed everything. We felt very confident that Ryan new exactly what he was doing and there would be no surprises. Meanwhile, the other company tried to regain the business but after speaking with Ryan we were convinced Gulfstream was the right company for us. They arrived on the scheduled date and worked tirelessly all week to complete the job. They repaired the crack and resurfaced the pool within 5 days just as planned. They were professional and patiently answered all of our questions during the job. Once the job was completed they explained the entire maintenance process required to get the pool back to usable form and patiently answered all of our questions again. They explained there might be some spots that might show on the coping once everything dried so just let them know and they would take care of them. After we started using the pool we noticed some of the spots under the coping so we called them and they came out within two days to completely clean up the spots. Ryan is a very dedicated craftsman and it's clear he values integrity personally and professionally. We came to respect and like Ryan, his father Jim and mother Jackie very much for their work ethic and customer friendly way of dealing with inexperienced pool owners like us. They have lifetime pool clients in us!! I contacted them because the reviews on Angie's list were very good. They were very responsive and timely. The price they quoted is what I got charged. There were no hidden costs. They actually came back after they were done just to check on everything and make sure that there were no leaks. Their price was in the same ball park as everybody else. They were very quick. They are a good company. I am glad I found them on Angie's list because they were everything the reviews said. Replaced Spa & Pool Light. Updated my Pentair electronic board. Try to repair Fiber optic rope light. Installed new Fiber Optic Light. Installed state of the art Pentair Screen Logic system. This allows me to control & keep trace of my pool & Spa functions from anywhere in the world. Ryan (Owner) was the best company I have every worked with. He has a great personality with plenty of pool knowledge. He would not submit a bill on till all new items ran for about a week. Other companies need to take note of this. I had other quotes for this work Gulfstream Pool Care was far less expensive. I am very fussy. A type A person. Not once did they try & sell me something I didn't need. Great job Ryan. I will be using Gulf stream for all my pool needs. The algae in our residential pool was out of control. We had managed to get rid of the green but the dead algae was piling up on the bottom. I was cleaning the filter and vacuuming but the sludge was so thick the filter just continued to get bogged-down. I called Gulfstream Pool Care, spoke with Jackie. She set me up for an appointment. Jim came over in a timely manner. He was down-to-earth and professional. He assessed the situation and was going to have me clean the filter and vacuum, but when I told him I was already doing that and it wasn't working, he re-evaluated based on the new information. I also told him I wanted them to get the pool back to normal as fast as possible. My kids had not been able to swim for two weeks and we were going stir crazy! So he quoted me a price and got to work. Part of the solution he came up with was to plumb-in a maintenance valve to bypass the filter. This was important because the sludge was unbelievably thick so there was no way the filter, even a new one, would have been able to filter it out quickly. The by-pass worked like a dream and sludge was gone within a day! Jim stayed on top of the chemicals and got them balanced. I went for a night swim on Friday and it felt wonderful to have our pool back. Jim came by on Saturday to make sure the chemicals were correct and the new filter he had put in was working well (I had bought the new one to put in once the sludge was gone). Jim did all the work which enabled me to focus on my four sons and our summer vacation! When it came time to pay, I realized the amount of work he had done was worth far more than what he had quoted me. I told Jim I wanted to pay more but he adamantly refused saying it was what he had quoted and since my husband is in the military serving our country it was his way of saying thank you. I was very touched by his thoughtfulness. Jim is a true problem-solver and a forward thinker. I love family-owned businesses, I believe they are truly the back-bone of our country and I think Gulfstream Pool Care is the leader in this community!