GREAT 2 EXCELLENT LLC
ALTAMONTE SPRINGS, FLORIDA

Patricia Clifton, Owner, Great 2 Excellent, LLC Three years ago, her passion for service excellence led her to start her own customer service training company. Patricia believes with every employee hired, they begin as a great addition to a team. Showing an employer how to take a great employee to a higher level of excellence, is the key to extraordinary service. Great 2 Excellent, LLC teaches employees the tools they need to create loyal customers for life. Patricia has shared her knowledge of the “Fine Art of Customer Service” to Hospitals, City Government, and a variety of local businesses. Her high-energy presentation for service excellence is contagious and well received by all. Her information can be custom designed to your specific needs. Patricia will customize her presentation to the specific needs of your organization, regardless of the product. She will help you unlock the skills of each great person you hired to become the excellent team, you desire. They will then provide extraordinary customer service for each and every customer, every day, every time. Take your company from Great 2 Excellent! Since 2001 Patricia has enjoyed the hospitality industry at Four Diamond hotels. As a member of the prestigious Les Clefs d’Or, Patricia Clifton understands both the emotional and economic value associated with the customer experience. Her passion for service excellence is contagious, and her customized training sessions can help your team go from "Great 2 Excellent"! Her focus is on businesses looking to build customer loyalty through positive and memorable service experiences. In addition to customized training, Great 2 Excellent offers "secret shopper evaluations" that can provide valuable insight into consumer perceptions of your employees and your business.