GRAVISAPPS, LLC
NORTH LIBERTY, IA

GravisApps, LLC is a top provider in the world of contact-center-as-a-service (CCaaS) and other innovative software solutions designed to make customer communication smoother and more efficient. In 2016, GravisApps became part of Niche Markets, enhancing its offerings with key intellectual properties inherited from two industry veterans: Gravis Marketing and Predictive Concepts. Since then, the platform has helped manage over 200 million calls for thousands of agents worldwide on behalf of hundreds of clients. Leaders like CEO Anthony Marlowe and Chief Software Development Officer Chad Miller steer the company by providing reliable solutions that help businesses streamline their call operations without relying on external firms. One standout product is GravisApps' Virtually Hosted Predictive Dialer, an advanced system designed to connect agents directly with live respondents, thereby improving contact rates and cutting costs associated with older dialing methods. This technology proves especially useful in high-demand scenarios like informing parents about school closures within legally required timeframes. Moreover, GravisApps excels at managing big data with its robust database management tools-technology that sidesteps the need for typical SQL-based systems. Their CCaaS solutions cater to varied industries such as consumer services, business sectors, and even voter engagement strategies. With headquarters in North Liberty, Iowa, GravisApps also ensures compliance with state regulations under a filed number in Florida since early 2017. The company remains committed to delivering adaptable and forward-thinking solutions for both start-ups and large organizations seeking comprehensive managed service offerings.