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Some of the software is reported to have been developed in-house, but the UK’s MI5 agency is said to have helped build a spyware attack for Samsung TVs. A spokesman for the CIA would not confirm the details. The firm said it was looking into them. A similar pixel issue also affected Nintendo’s DS, and the Japanese gaming company eventually allowed buyers to replace devices. Paul Gray, an analyst at research company IHS, said such issues should no longer be common. User training is key to a successful business. Come and check our available training.