Business executive and entrepreneur
Global Contact Services
was founded to give businesses an alternative to the traditional call center outsourcing companies. These traditional players treat contact center services like a commodity, and accept high attrition, low skill levels and mediocre service as a necessary evil of contact centers.
We believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center.� We have created a business model that changes the game for contact centers � we pay our associates better, we deliver better services, we take better care of our clients �
.� It�s not a paradox � it�s Global Contact Services.