GLASS WATER SYSTEMS, INC.
TAMPA, FLORIDA

Since 2004 Glass Water Systems has been a leader in Economical Water Treatment. Residential, Commercial, and Industrial Water Treatment Products. BEST PRICES GAURANTEED Company Background Glass Water Systems is a member of the Water Quality Association. The President and his employees are trained Water Specialists. The founder is not just a name only owner, but intimately involved and trained in the water industry. Not only is the owner a Certified Water Specialist, but he has an extensive chemistry background and over a decade of experience in the water treatment industry. The employees are carefully selected Water Specialists with extensive experience in all facets of commercial, industrial and residential water treatment. Glass Water Systems also believes in hiring consultants as needed and retains an engineer and scientist for specialized problems. This is a picture of the founders three sons. The founder started in this business several years before his first son was born. After his birth, the founder ensured his water was tested and had the proper water treatment equipment. The founders promise to you as customers of Glass Water Systems is : He will recommend only equipment that is fit his family. Even if you do not have children, you need the best water for drinking, bathing, washing, and cleaning. WE INSTALL EQUIPMENT EVERY DAY - WE ARE NOT A COMPANY THAT WORKS OUT OF OUR HOME OR HAS NO INVENTORY - WE WILL SUPPORT YOU LONG AFTER THE SALE. WARRANTY POLICIES 1. All products purchased from Glass Water Systems, Inc. carry the specified manufacturers. warranty. 2. The warranty only covers the original owner / purchaser of the products 3. All shipping costs associated with the return of the products are the responsibility of the customer. The shipping costs include (1.) Shipment to Glass Water Systems, Inc. (2.) Shipping costs associated with shipping the part to the manufacturer (3.) Shipping costs associated with returning the part to the customer 4. If the part is not warranties by the manufacturer the customer will not be refunded any of the shipping costs. 5. Glass Water Systems offers and extended warranty. This extended warranty works as follows: 1. Customer will be shipped a new part - no questions asked - and no associated costs of shipping 2. Customer will return the defective part using Glass Water Systems Shipping Account at no cost to the customer For more information and costs associated with this program go the the following linked page Glass Water Systems Extended Warranty 6. Defects not reported to Glass Water Systems, Inc. with the above described warranty period. 7. Any items manufactured by other companies. Such items may carry warranties offered by the original manufacturers. 8. Problems resulting from failure to comply with installation instructions or drawings, or improper installation. 9. Damage caused by acts of nature or problems resulting from abuse, misuse, negligence or accident by any party other than Glass Water Systems, Inc.. 10. Problems resulting in whole or in part from alteration, modification or attempted repair of these Products or Parts by any party other than Pentair Water Treatment. 11. Pistons, Seals, Spacers, and Brine Valves on all hot water and cold water valves. These parts require maintenance as part of a yearly service schedule. 12. Noncompliance with applicable codes, and ordinances including without limitation, plumbing codes. 13. Damage due to chemical attack. 14. Warranty applies only to original owner at the original installation location. 15. Failure to adhere to installation and operation instructions, including failure to operate tank in accordance with limitations stated of product label. 16. Failure to properly size tank to pump manufacturer's recommendations. 17. Use of product with water containing sediment or chemicals. 18. Injury to tank or any part thereof caused by exposure to vacuum, freezing, external impact, chemical attack from liquid and gasses, fire, floods and lightning. 19. Use in applications other than residential water softeners and filters. 20. WARRANTY OBLIGATIONS OF Glass Water Systems, Inc. � Should a defect in workmanship and/or material in Products or Parts covered by this warranty become evident during the term of the warranty, then upon compliance with the procedures, as set forth below, Glass Water Systems, Inc., at its option, will: In the case of Products, repair or replace the defective Products. Glass Water Systems, Inc. will consider, in good faith customer preference in making a determination whether to repair or replace a Product. In the case of Parts, whether purchased new or exchanged on a Product by other parts, Parts may not be returned for credit or repair. Glass Water Systems, Inc. will only be responsible for the replacement of defective Parts. 21. PROCEDURE FOR OBTAINING WARRANTY PERFORMANCE � A. All products � In order to obtain the benefits of this Limited Warranty, defective Products and/or Parts must be returned to Glass Water Systems as soon as possible after discovery of the defect, but in no event later than the expiration date of the warranty period provided in this Limited Warranty. The subject Product or Parts must be returned to the original point of shipment, freight prepaid, along with a letter stating the model number, serial number, if any, the date of purchase of the item which is claimed to be defective and a brief description of the problems encountered. Glass Water Systems, Inc. is not responsible under this Limited Warranty for any cost of shipping or transportation incurred in connection with the return of the Products or Parts. 22. NO OTHER WARRANTIES � To the maximum extent permitted by applicable law, Glass Water Systems, Inc. DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, with regard to the Product(s), Part(s) and/or any accompanying written materials. This limited warranty gives you specific legal rights. You may have others which vary from state/jurisdiction to state/jurisdiction. NO LIABILITY FOR CONSEQUENTIAL DAMAGES � To the maximum extent permitted by applicable law, in no event shall Glass Water Systems, Inc. be liable for any damages whatsoever (including without limitation, loss of time, inconvenience, expenses such as telephone calls, labor or material charges incurred in connection with the removal or replacement of the Product(s) or Part(s), special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the defective Product(s) or Part(s), even if Glass Water Systems, Inc. has been advised of the possibility of such damages. In any case, Glass Water Systems, Inc.'s entire liability under any provision of this Limited Warranty shall be limited to the amount actually paid for the Product(s) or part(s). PLEASE NOTE: Because some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply. WARRANTIES OR REPRESENTATIONS BY OTHERS � No dealer or other person has any authority to make any warranties or representations concerning Glass Water Systems, Inc. or its products. Accordingly, Glass Water Systems, Inc. is not responsible for any such warranties or representations. OTHER RIGHTS � This warranty gives specific legal rights, and other rights may apply. Such rights vary from state to state. Glass Water Systems, Inc. Limited Warranty Part