GILBERTEMS, LLC
PORT ST. LUCIE, FLORIDA

GILBERTEMS, LLC (GEMS) is a selective, small, quality-focused consulting firm. It provides executive and management development services to organizations in both business and government. G. Ronald (Ron) Gilbert, Ph.D. is its primary service provider. Two of his government clients have received the U.S. President's Quality Award for Excellence with Ron's services being specifically identified as key to the quality transformations experienced by these organizations. Ron has also been the primary consultant to companies in the private sector that have received national recognition for their product and service quality. GEMS has a substantial database of industry practices and its assessment tools have been completed by more than 300,000 employees in over 500 organizations in the U.S. and abroad. Prior to GEMS, Jan and Ron Gilbert were the principals of MEDi (Management Education and Development, Inc.). MEDi was in business for 19 years and was given an "excellent" financial rating by Dunn & Bradstreet. Like MEDi, GEMS carries no debt. Jan is now the principal owner of GEMS. Who We Are GILBERTEMS, LLC (GEMS) is a selective, small, quality-focused consulting firm. It provides executive and management development services to organizations in both business and government. G. Ronald (Ron) Gilbert, Ph.D. is its primary service provider. Two of his government clients have received the U.S. President’s Quality Award for Excellence with Ron’s services being specifically identified as key to the quality transformations experienced by these organizations. Ron has also been the primary consultant to companies in the private sector that have received national recognition for their product and service quality. GEMS has a substantial database of industry practices and its assessment tools have been completed by more than 300,000 employees in over 500 organizations in the U.S. and abroad. GEMS tailors its programs and products to meet the unique needs of its clients. It measures, creates the intervention strategy in partnership with the leadership of its client, delivers its services, and measures again to assure the targeted improvements are accomplished. The success of its clients is the obligation of GEMS. When our clients succeed, we do, too. Prior to GEMS, Jan and Ron Gilbert were the principals of MEDi (Management Education and Development, Inc.). MEDi was in business for 19 years and was given an “excellent” financial rating by Dunn & Bradstreet. Like MEDi, GEMS carries no debt. Jan is now the principal owner of GEMS. Seven Steps for Doing Better with Less. Proceedings of the 9th Annual National Conference on Federal Quality. G. Ronald (Ron) Gilbert, Ph.D., is a senior partner and principal management consultant for GEMS of Florida. He is widely recognized for his unique expertise as a management consultant and trainer, and has served over 1000 clients with his expertise. He has also directed executive education and management development programs at several highly reputable institutions. Ron is also a professor of management in the Chapman Graduate School of Business at Florida International University, Miami. His clients represent a broad range of industries including: business, not-for-profit organizations, and government agencies. Those individuals utilizing Ron’s expertise include public elected officials, executive leadership groups, military commands, supervisors, front line associates, project and cross functional teams. He has served to facilitate the creation of strategic plans for entire industries, companies, charitable organizations, school boards, and federal, state and local governments based on the participation of their key stakeholders. As an organizational consultant, he has helped guide numerous organizations through major transformations, resulting in improved service quality, customer satisfaction, employee morale and organizational effectiveness. As a result, his clients (and his contributions) have received highly sought after recognition from notable trade associations, management societies, as well as the U. S. Office of the President. Ron has designed each tool, survey instrument, training program, and consultation service offered by GEMS, making GEMS’ offerings highly unique. His research is cross cultural, including over 300,000 participants representing the United States, Wales, Jamaica, Dominican Republic, Greece, Scotland, Hong Kong, Singapore, Malaysia and Australia. Ron designs programs that work directly with his clients to enable them to improve their performance system-wide. His work has been reported in numerous academic texts, trade books, business journals, television, radio, and other forms of the media. He has authored five textbooks and had over 30 articles published in scientific journals following blind review by expert scholars. In addition, four doctoral dissertations have been written by scholars based on the instruments that he has developed through GEMS of Florida. Florida International University’s College of Business Global Managers’ Programs & Executive MBA Programs Making each of our projects a Gem for our client partners. GILBERTEMS, LLC (GEMS) is a selective, small, quality-focused consulting firm. It provides executive and management development services to organizations in both business and government. G. Ronald (Ron) Gilbert, Ph.D. is its primary service provider.... This tool has been used by Fortune 100 companies, government and not-for-profit agencies to help improve their effectiveness. We believe you will find the level of scientific rigor and practicality of this tool to be exceptionally sound.