FRACTAL OWL LLC
BOCA RATON, FLORIDA

Transform your Business to Drive Customer Retention and Scale for Growth Optimize people, processes, and technology to improve customer experience, business processes, and operations while… Welcome to Fractal Owl Consulting. I am a strategic partner who understands that customer retention and profitable growth is a result of doing the right things every day. The success of your company is not dependent on one department. It is not the responsibility of a portion of your team. It is a result - the result of meeting the needs of your customers and helping THEM be successful while managing your operation profitably. It is the result of providing a positive user experience and streamlined processes throughout the customer journey. It is driven by an organization that embeds the voice of the customer in its daily operation and has the agility and focus to respond to that feedback effectively. It's not about complexity - it's about simplicity. That's where I can help. Misty Russell – Founder and Primary Consultant How I help. Design and Improvement of Customer-Facing and Internal Business Processes Product Management