FLY FOR GOOD, INC.
BURNSVILLE, MN

Our goal is to provide the kind of customer service that is so impressive you’ll tell others about it. Being helpful and polite is just the beginning. MISSION Our mission is to provide simple, useful opportunities for non-profits to do more good. [accordiongroup][accordion title=”Q. Do I qualify for discounted fares?”]A. If you work, volunteer, or are an immediate family member of an employee of a registered non profit organization that is involved in humanitarian work oversees and can produce written proof if asked at the airport in the form of a business card, a letter, or an e-mail; you qualify. [/accordion][accordion title=”Q. Do I need to contact Fly for Good to confirm my booking?”]A. In most cases, no. As soon as the booking process is complete, we’ll send you an e-mail confirming your booking. Occasionally, however, an airline may take up to 24 hours to confirm a flight. Check your login page 24 hours after your booking to make sure it’s been confirmed by the airline. If it is still not confirmed you can If you are within a few days of departure, or if you are in the middle of your trip and need to change your return you will want to contact the airline directly.[/accordion][accordion title=”Q. Is my credit card number and personal information safe?”]A. We pride ourselves in having some of the best security measures in the industry. We encode your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and a Fly for Good agent who can help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone.[/accordion][accordion title=”Q. Why does it appear that fares change daily?”]A. Airlines are constantly updating their fare structures depending upon the season, how full the flight is, or gas taxes. However there are a few rules that can usually guarantee a lower fare:1. Book as far out from your travel date as you can. Generally the closer you book to your travel date, the higher the fare.2. Be flexible with you departure and return dates.3. Make sure you include a Saturday night stay. Airlines typically charge extra for tickets that do not include a Saturday night stay.[/accordion][accordion title=”Q. Can I choose a seat assignment?”]A. In many cases, yes. Go to “my good” after signing in. Click the seat assignment botton. Choose your seating assignment. To confirm the seat assignment you will need to contact the airline directly.[/accordion][accordion title=”Q. What are e-tickets and why should I use them?”]A. Electronic tickets, or e-tickets, now offered by many major airlines, allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind.[/accordion][accordion title=”Q. How do I enter my frequent flier number?”]A. When you sign in, click the ‘my good’ button on the top of the homepage. This will lead you to a control panel where you can click the button ‘frequent flier miles’ Enter your mileage number.[/accordion][accordion title=”Q. Can I book a ticket but put off the decision to purchase it to another date?”]A. Because airline fares change, the rules of payment change, and the terms and conditions for each ticket change at a rapid pace, you cannot book a ticket and wait to decide whether or not you are going to purchase it.If you do need to change a ticket for any reason:If you are few days out from your departure date, you can If you are within a few days of departure, or if you are in the middle of your trip and need to change your return you will want to contact the airline directly.[/accordion][accordion title=”Q. How can I change the font size of the pages using my browser?”]A. If you are using Internet Explorer, select “Options” from the “Tools” menu, click the “Accessibility” button, and check “Ignore font sizes specified on web pages”. If you do that, you can set your font size to “largest”, making it easier to read.[/accordion][accordion title=”Q. What is my confirmation number?”]A. Your confirmation number is a 5 or 6 digit code consisting of numbers or letters that is assigned to your booking. It is usually shown at the top of your ticket receipt. It is important to have this code if you need to contact the airlines or change your booking.[/accordion][accordion title=”Q. Why does my itinerary say there are seats available, but when I go to reserve them it says none are available?”]A.Because we are using a real-time reservation database, availability can change between the time an itinerary is created and the ticket is reserved or purchased. Tickets are constantly being sold around the world, so a flight can be fully sold out minutes after your search.[/accordion][accordion title=”Q. How many people do I need to qualify as a group?”]A.Most airlines define a group as 10 or more. If you have a group, we have experienced, specially trained group agents to assist you through the whole group travel process.[/accordion][accordion title=”Q. If I am being issued a paper ticket, when will I receive it?”]A. If you are purchasing a paper ticket you will be asked whether you want to receive it via Federal Express mail or via the postal service. If you live in the US and have not received your ticket within 1 week for standard mail or within 2 days via Federal Express mail, please Book Humanitarian Missions Airfare "Fly For Good has provided Young Life Expeditions with the best travel service! They are top notch fares and their huge heart to make the world a better place! We are so thankful for their partnership." "We have partnered with Fly For Good to send thousands of people around the world. Fly For Good has contracted with over 40 Global Airlines (Including all 3 Global Alliances!) to provide you with the best possible fares and terms available.