FIVE LAKES AGENCY, INC.
ROCHESTER HILLS, MI

Five Lakes Agency brings over 30 years of experience in banking, retail lending, and collections. He has served as a senior executive with Indiana National Bank (now Chase Bank), The Prudential Banks, and CompuCredit. Mr. Huddleston has managed and consulted for several collection agencies and accounts receivable management companies including Risk Management Alternatives, APAC, Aegis, and Credit Control Concepts. He has also served on numerous Visa and American Bankers Association committees. Mr. Huddleston consulted and worked for numerous Collection Agencies. Mr. Huddleston has also served on the Board of Directors for the Prudential Banks, CompuCredit, and the State Bank of Georgia. At present, he is a Board Member for the Better Business Bureau of Atlanta and Private Bank of Buckhead in addition to Five Lakes Agency, Inc. and Five Lakes Holding Company, Inc. : We strive to exceed all expectations. We combine innovative collection tools, strategy, and performance metrics with unassailable processes and our well trained, disciplined and engaged staff to provide the highest levels of performance for our clients. : Our business is based on always doing the right thing. We strive to cultivate mutually profitable, long lasting relationships and trust with our clients. We have an outstanding reputation within our industry. Our clients and their customers are treated with the highest level of respect and courtesy. The best interest of our client is always at heart. : We are committed to delivering superior performance while ensuring strict compliance with all applicable law, regulation and client requirements. Our clients, their customers, our employees team members and always protecting both our brand and our clients’ brand, remain our priority. We pledge to serve every customer with the highest levels of respect, courtesy, fairness and gratitude delivered with unparalleled responsiveness, expertise and accuracy. We want to create lasting relationships and we will treat all our customers like we want to be treated. We will offer best in class service and products delivered by caring team members who take ownership of customer issues and go above and beyond. Five Lakes Agency, Inc. was created initially to service the special needs of the mortgage collection division of one of the top banks in America. Five Lakes Agency has expanded the scope of its services by adding top flight leadership with extensive experience and expertise in all areas of both first and third party collections and specialty accounts receivable management. Five Lakes Agency is a national full service accounts receivable management company that utilizes collaboration with our clients to develop customized collection and account management strategies to deliver exceptional performance, service and quality. We are committed to delivering unassailable processes and innovative performance management. provides a range of services across the receivables management spectrum from early out to legal or bankruptcy and deceased. End-to-end bankruptcy account management including case management, filing proofs of claim, responding to objections, reaffirmations, and pending and dismissed bankruptcy collections. Our compliance system is monitored by our Chief Compliance Officer and our Quality Assurance and Compliance Audit staff. This includes internal audits, call and process monitoring, completion of individual scorecards and due diligence and continuous assessment of all third party service providers. We will offer best in class service and products delivered by caring team members who take ownership of customer issues and go above and beyond. Five Lakes Agency, Inc. was created initially to service the special needs of the mortgage collection division of one of the top banks in America. Five Lakes Agency has expanded the scope of its services by adding top flight leadership with extensive experience and expertise in all areas of both first and third party collections and specialty accounts receivable management. Five Lakes Agency, Inc. was created initially to service the special needs of the mortgage collection division of one of the top banks in America. Five Lakes Agency has expanded the scope of its services by adding top flight leadership with extensive experience and expertise in all areas of both first and third party collections and specialty accounts receivable management.