FIRST TRANSIT, INC.
LOMBARD, IL

First Transit, Inc., founded on October 13, 1972, is an esteemed transportation services provider headquartered in Lombard, Broward County, Florida. As part of FirstGroup PLC with approximately 120,000 employees worldwide, the company holds a significant presence and expertise in managing transit systems globally. Visionary and innovative, First Transit aims to address the challenges posed by growing congestion around the world, ensuring seamless movement of people to foster thriving communities. This mission is underpinned by an unwavering commitment to safety and customer service excellence. A noteworthy aspect of their philosophy is encapsulated by the mantra "If you cannot do it safely—don’t do it!" which permeates every level of operations. The company's credentials shine through its numerous accolades, most notably having earned the American Public Transportation Association’s "Gold Award" and the National Safety Council’s "Green Cross for Safety." These awards are a testament to First Transit’s rigorous and effective safety programs that prioritize passenger security and operational excellence. First Transit ensures customer satisfaction by focusing on robust and reliable partnership with both passengers and clients, consistently delivering value in all their services. The company prides itself on its Quality Control Program which not only involves basic data reporting but extends to an in-depth analysis of operational trends. This approach aims for efficiency, cost savings, and ongoing improvement, ensuring the highest standard of service delivery. Furthermore, First Transit is distinguished by a nurturing internal culture that values open communication and empowers employees, supporting their growth and decision-making prowess. With its optimistic and responsive nature, First Transit continues to offer personalized and innovative transportation solutions, reinforcing trust with customers today and into the future. Should further engagement be required, First Transit maintains accessible direct lines of communication for various departments including Communications, Sales and Marketing, Purchasing, Accounts Payable, Payroll, Benefits, Garnishments, and Union Dues. Each department is ready to collaborate and respond promptly to inquiries to ensure seamless interaction with their partners. Based at 720 E. Butterfield Road in Lombard, IL, First Transit remains a hallmark of transportation efficiency and safety in the industry, dedicated to keeping communities connected.