EXPECT REFERRALS, LLC
ORLANDO, FLORIDA

The Story Behind Expect Referrals. The journey began in 2005 when Expect Referrals founders Jody & Jamie Layne met at a local Orlando marketing agency. Jody was a marketing strategist and sales consultant. Jamie was a developer. From day one they worked closely, helping their clients use personalized direct mail and email to help them prospect and prosper. They worked with big and small brands, always with one purpose in mind; to help businesses grow by finding new customers. Success was quickly achieved through direct mail, auto responding email campaigns, PURLs and more. In 2010, when the economy was at its weakest and marketing budgets were getting slashed, Jamie and Jody started thinking about word of mouth marketing. WOM is free and is truly the best type of marketing there is—people will always believe their friends so much more than they believe advertisements. They got to work on creating a software that would help businesses automate, manage and track a referral campaign. When social media started to explode, they added social sharing and coined the term social incentive sharing. In 2013, the duo turned their working relationship into a life long partnership when they become husband and wife. And together they continue to help companies discover how to get the most from the Expect Referrals software and from referral marketing in general. Jody and Jamie are true marketers who love software and have a sincere passion for helping businesses do more with less. Expect Referrals has allowed me to build loyalty with my most supportive customers by offering them a small reward for talking about my business. I rely heavily on referrals. But, I could not keep up with any off line program. I just don’t have the time. With Expect Referrals, all I have to do is tell my patients about the program and the rest is taken care of. We’re here to help With over 35 years of combined marketing / technology experience, our leaders understand how to work with businesses on each of their own levels, from start-up through to fortune 100, because as agency owners they’ve had the joy of working with business owners exactly like yourself. We pride ourselves in not outsourcing our support. We believe that help should come from a marketing professional that can help you with your individual needs. We are located in sunny Orlando, FL, US, with standard office hours of Monday – Friday, 9am – 5pm Eastern Standard Time. As Marketing professionals constantly aware of the communication landscape of data breaches in the software industry, Security and Privacy is always at the forefront of our mind. All information that is collected by our platform is exclusively yours, and not accessible by any other business. We utilize strong SSL for securely encrypting yours as well as your leads personal information, and perform regular off-site inaccessible secure data backups. Our platform is built with security standards in mind, and have never had an issue to date.