EXECUTIVE SHUTTLE SERVICE, INC.
ROCKLEDGE, FLORIDA

Executive Shuttle Service is your transportation specialist See Executive Shuttle Service Pick Up Information Executive Shuttle Service, Inc. Airport Pick-Up Information - Any changes in flight itinerary, cancellations, missed connections and/or flights, or changes in personal plans must be called in to Executive Shuttle Service for rescheduling or for a refund. If you do not follow these instructions, you will either be charged on your credit card or will not receive a refund. If it becomes necessary for us to make another trip, there will be an additional fare to pick you up. - All return reservations must be re-confirmed by 6:00pm Eastern time, the day before your arrival, to make sure all flight information is current and that we have the right day of your scheduled arrival.  If you do not call to confirm and any part of your information is incorrect, we will not be held responsible for any extra expense, inconvenience, or waiting that occurs at OIA. This is to protect you and ESS from any misinterpretation of your flight itinerary given to ESS when the original reservation was taken. to confirm your reservation and receive further instructions for your pick-up. Then proceed down to the baggage claim (Level 2) to get your luggage. If your luggage is delayed or lost, please call immediately to inform us. Note: It is very IMPORTANT that you press option 3 when calling to confirm your arrival. on the Ground Level (Level 1). When the doors open, you will see rental stations (booths). In between these stations are double sliding glass doors. Go through these doors and look for the vehicle parked alongside the curb or in the next lane over. If you get lost or cannot find the vehicle, call the office immediately and we will help to direct you to the vehicle and/or driver. NOTE: In an effort to keep our shuttle prices within reason, we are implementing this new policy, effective immediately. Please remember that the driver does NOT make the schedule and, thus, there is absolutely no reason to discuss your wait time and/or the transport time with your shuttle driver. If these guidelines do not meet your needs, we do have private services, but these services will cost more than a shuttle van. In summary: PLEASE do not complain to your driver if you are impatient. It is clearly explained in this brochure how we operate. We have been in business for over twenty-five (25) years and you are guaranteed to be picked-up no matter what time your flight arrives. We will NOT leave you stranded at the airport as long as you follow our instructions. - If you are just traveling one way and need a return in the future and would like to make a reservation, please call during our business hours, 8:00 am to 6:00 pm, EST, at least 24 hours in advance. Please take into consideration any time zone changes when calling. - Executive Shuttle Service is not responsible for any items or baggage left in our vehicles. Consequently, please check to make sure that you have all of your belongings when exiting one of our vehicles.