ERAI, INC.
NAPLES, FLORIDA

About ERAI, Inc. About ERAI, Inc. Founded in 1995, ERAI, Inc. is a global information services organization that monitors, investigates, and reports issues affecting the global electronics supply chain. As the industry’s leading source of risk assessment tools, ERAI provides exclusive services and in-depth information that enable its members to perform industry-specific risk mitigation on suspect counterfeit, high-risk, and non-conforming parts and identify problematic suppliers and customers. Our members include aerospace, defense, medical, nuclear and commercial OEMs, CMs, OCMs, distributors, government agencies, industry associations and other organizations serving the industry. Among ERAI's host of risk assessment tools is the world's largest database of suspect counterfeit and nonconforming electronic parts. This tool, alone, has fully changed the way in which sectors of the supply chain research, track, identify, purchase and sell material. It allows members to better mitigate risks in their procurement process, especially when dealing with end-of-life or obsolete parts. Additionally, ERAI has partnered to create InterCEPT, a web-based training program designed exclusively for the unique needs of the electronics industry, to tackle the challenges posed by counterfeit electronic parts by providing training for an organization’s employees. With a primary focus on counterfeit mitigation, InterCEPT classes feature a wide-range of topics from introducing employees to the complex supply chain, discussing government responses and regulations, and deep-dives into different counterfeit detection test methods. ERAI's website and full line of tools and services have been assisting buyers and sellers from all sectors of the supply chain in preventing loss by minimizing risk in the material purchasing and selling processes. The main objective of the organization’s insights and knowledge is to help prevent issues before they occur – and ERAI's offerings do just that. Furthermore, our services help eliminate the threats of financial loss and/or risk to a company’s reputation. ERAI also stays on the pulse of changing laws and regulations, industry trends and evolving counterfeiter tactics. We share this knowledge and expertise through our website, social media, educational outreach, training and networking. Actively involved in numerous industry committees and task forces, the organization brings together the industry's best practices in risk mitigation, supplier selection and order screening, and has a full understanding and empathy of the challenges that face the core segments of this industry. Mission & Vision Our Mission ERAI's mission is to provide efficient tools and vetted information to allow companies throughout the global supply chain of electronics with risk assessment data to control the flow of counterfeit products and illicit business practices. ERAI's vision is to make the global electronic supply chain a SAFE business environment through industry cooperation, education, data sharing and promotion of best business practices. Using the ERAI.com website How can I change my ERAI.com password? How can I change my ERAI.com email alert settings? In order to change your email alert settings, after you log into the website, click on the Profile tab, then click on the Users subtab. Click on the spyglass icon next to your name. At the bottom of the page, you will see the ERAI Alert Schedule (this is the frequency of the reported company alerts) and Reported Parts (this is the frequency of the high risk part alerts). Feel free to make any changes to those settings and remember to click on save. Reporting to ERAI Do I have to be a Member of ERAI in order to report a part or a company to ERAI? No. You do not need to be a Member or pay a fee to report nonconforming or suspect counterfeit part data or file a complaint against a company with ERAI. Who can report data to ERAI? Any company involved in the global supply chain of electronics can report data to ERAI. ERAI accepts submissions from buyers, sellers, integrators and manufacturers such as: distributors, contract manufacturers, original equipment manufacturers, government contractors and original component manufacturers. Is there a fee to report data to ERAI? No. Reporting data to ERAI is free of charge, regardless of whether you are reporting a part or a company. You will not be billed by ERAI even if the complaint filed is resolved during or after our involvement. What type of data can I report to ERAI? ERAI accepts reports on nonconforming, substandard and suspect/counterfeit parts and problematic suppliers and customers. Can I report anonymously to ERAI? ERAI provides complete anonymity to a reporting company/entity that provides part data. As such, information on the reporting company is not visible on the ERAI website and is not disclosed to anyone (Members and non-Members alike). If your complaint is against a company, your identity will be revealed to them. Reported companies are made aware of the organization that filed the complaint, are provided with documentation to substantiate the complaint and are offered the opportunity to respond prior to being reported by ERAI. Communications between the Reporting and Reported Parties, ERAI and its representatives is considered privileged and confidential and is not disseminated to third parties not directly involved in the complaint. Does ERAI show preference to Members involved in a complaint? No - ERAI is a neutral third party and will not show preference to any company regardless of membership status. If an alert is posted in my company's profile, when can it be removed? It is ERAI policy that once posted, Disputes and Alerts are not removed from the ERAI website. Alerts that remain unresolved will be visible on the ERAI website indefinitely. Who views alerts posted by ERAI? ERAI Members have access to company profiles and ERAI Alerts and Disputes. What is ERAI's policy on returning suspect counterfeit parts to a supplier?