ENGHOUSE INTERACTIVE INC
PHOENIX, AZ

The Enghouse Interactive Solution Enghouse Interactive develops and supplies the widest range of customer interaction management solutions on the market. Through our extensive network of reseller partners, we help thousands of organizations of all sizes, industries and complexity across the world to improve their service, productivity and operational efficiency. Enghouse Interactive’s integrated suite of solutions includes omni-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. through our systems daily – making Enghouse Interactive one of the biggest providers of customer contact solutions in the world. Our Cloud Contact Center solution was the first true cloud-based contact center option on the market and offers full multi-tenancy as standard. With its reputation for simple, fast deployment, flexible integration and rich feature set, Cloud Contact Center is the most selected provider of cloud-based contact center platforms to top-tier telcos worldwide. The Enghouse Interactive Solution Enghouse Interactive develops and supplies the widest range of customer interaction management solutions on the market. Through our extensive network of reseller partners, we help thousands of organizations of all sizes, industries and complexity across the world to improve their service, productivity and operational efficiency. Enghouse Interactive’s integrated suite of solutions includes omni-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. through our systems daily – making Enghouse Interactive one of the biggest providers of customer contact solutions in the world. Our Cloud Contact Center solution was the first true cloud-based contact center option on the market and offers full multi-tenancy as standard. With its reputation for simple, fast deployment, flexible integration and rich feature set, Cloud Contact Center is the most selected provider of cloud-based contact center platforms to top-tier telcos worldwide. GENBAND Partners with Enghouse Interactive to Extend its Enterprise Contact Center Ecosystem – Phoenix, AZ (August 4, 2016) — Enghouse Interactive is proud to announce the successful integration and interoperability testing between Enghouse Interactive Contact Center: Enterprise (CCE) version 9 and the GENBAND... Cloud Contact Center Platform from Enghouse Interactive, CCSP 7.2 brings Enhanced Usability, Gadget API Integration and Connector for Skype for Business Microsoft Gold Partner, Enghouse Interactive, announces Communications Center and Attendant Console are certified for Skype for Business Server 2015 – Today from the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive announced that Enghouse Interactive’s contact center and attendant console solutions, TouchPoint Attendant 2016 and Communications Center 2016, are certified for... Enghouse Interactive endeavors to make its employment application accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us Enghouse Interactive is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. For more information on your EEO rights under the law, please Partner Colorado Credit Union Improves Member Experience with Enghouse Interactive Over 40 credit unions nationwide increase competitive advantage and member retention leveraging Enghouse Interactive contact center and customer interaction solutions Enghouse Interactive Recognizing the need for change, the credit union sought a single solution that could boost operational efficiency, improve service, and deepen member relationships. Not only did Enghouse Interactive’s portfolio check each of these boxes, the award-winning contact center provider also provided the expertise and support to make a meaningful impact on Partner Colorado’s bottom line. By selecting Enghouse Interactive State of Louisiana Deploys Cloud Contact Center for Workforce Commission Office of Unemployment Insurance expedites and enhances support for citizens with contact center as-a-service powered by Enghouse Interactive CCSP Enghouse Interactive today announced that the Louisiana Workforce Commission (LWC) is the most recent state agency to leverage the State of Louisiana’s cloud contact center, which is based on Enghouse Interactive’s Contact Center: Service Provider (CCSP). Enghouse Interactive provides the State with a cloud-model for self-service and contact center solutions for engaging their constituents. Actively using CCSP since 2012, the State of Louisiana has replaced outdated legacy technology comprised of disparate on-premise solutions. CCSP’s multi-tenant architecture has enabled the State to consolidate separate agencies onto a single platform. The service, administered by the Office of Telecommunication Services, allows each agency independence in meeting their specific contact center and citizen requirements while leveraging the shared platform for more efficient and cost-effective operations. With approximately 150 agents, LWC’s Office of Unemployment Insurance (UI) is the most recent to take advantage of the State’s cloud contact center environment. “We’re excited to have new technology and resources in place to allow us to help the people of Louisiana solve their unemployment needs more quickly and efficiently than ever before,” said LWC Executive Director, Ava Dejoie. “The call center is a critical component of our agency’s operations and we will continue to strive to find ways to make its services more accessible and beneficial to all.”