EMERALD COAST TELECOM LLC
CRESTVIEW, FLORIDA

Emerald Coast Telecom Can Meet All Of Your Business Communications Needs No Matter How Big You Grow Our StarBox® Voice Optimized SD-WAN lends immense value to businesses of all sizes, from local small- and medium-sized businesses (SMBs) to international enterprises. Our Scalable Cloud Communications Solutions give businesses access to a rich suite of advanced unified communications features that are designed to boost productivity and reduce costs, and, our complete feature set offers opportunities for custom development and third-party integration. Each business is unique and shouldn’t have to settle for a one-size-fits-all communications solution. Based on our experience in designing systems for companies of all sizes, we offer several StarBox® Voice Optimized SD-WAN models for different types of business offices. How we meet the needs of businesses of all sizes and industries better than anyone else: Emerald Coast Telecom StarPaaS brings all of your data together. With turnkey and customized integrations to your favorite applications, configurable data flows, and multi-platform deployments, our complete UC solutions go above and beyond to help you simplify your day-to-day. Your business is dynamic and data-driven. To meet customer expectations and your own goals, you need it all: sales support, business intelligence, cloud storage, workflow management, social insights, security, and more. You need it to work seamlessly with your business, designed to dovetail with your strategy--not define it. Emerald Coast Telecom specializes in unifying communications for every business. We understand that each organization's needs are unique, which is why our Full Spectrum Communications Solution is fully extensible with our StarPaaS integrations. Get your data integrated on the fly with one of our turnkey connectors, or get custom integrations developed as needed. Emerald Coast Telecom solutions are designed to make your communications truly unified so you can stay in touch with your world. Establish customer-driven intelligence by integrating with CRM systems like Salesforce, Zendesk, Oracle, SugarCRM, Insightly, Capsule CRM, Freshdesk, and more. Keep your customers and bottom line solid with a communications system that tracks customer interactions, enables salespeople to provide world-class support, and helps you maintain a customer-centric business seamlessly. Productivity Enhance your productivity with ready-to-go integrations that encompass all of your business applications. Take your workforce performance to the next level by integrating with G Suite, Office 365, Calendly, Harvest, Smartsheet, Trello, and many more. From time-tracking to email-integrated communications, we've got you covered. Perfecting the cloud is what we do. Get an even more perfect cloud Unified Communications system with our integrations to DropBox, Box, Google Drive, OneDrive, Evernote, and more. Reach your mission-critical documents, images, contacts, and communications within seconds. To keep communications open, you need outreach. Reach out with our integrations to customer-facing applications such as Constant Contact, Drip, Marketo, and more. Your communications will hit every touch point in the customer journey to help keep you in the know and to deepen your connections with your customers. Our social media integrations place you in the midst of your customers' worlds with connections to LinkedIn, Facebook, Twitter, and more. Zone in on what customers say about you, your products, and your industry. Then keep them engaged with real-time communications outreach. Get your products noticed through integrations with the most popular e-commerce platforms and portals including Amazon Marketplace, Magento, Shopware, and others. When you integrate your product catalog with your communications system you can streamline marketing, sales, and customer service functions to maximize your ROI. Managing your money is a primary task that should be central to all of your business processes. You can easily accept payments, keep tabs on your books, and see where your money is going with 360° insights through integrations to your favorite financial applications. We connect you to Stripe, E-conomic, Datev, Fastbill, Debitoor, Billomat, and more. We deliver tools that work seamlessly with any technology, maximizing the power of your Emerald Coast Telecom Unified Communications system. Take advantage of integrations with MySQL, ObjectAPI, OpsGenie, PostgreSQL, IMAP, Jira, and more. We also keep you involved with the Star2Star family through integrations to Emerald Coast Telecom QRCode, StarCenter, Star2Star OSS, and Star2Star SMS. Emerald Coast Telecom Will Support You Like No One Else Wherever You Are Unlike our competitors, we do more than just ship you a box of phones and switches with an 800 number and expect you to follow the instruction sheet to get your business communications system up and running. We value your time. and that’s why we deliver an out-of-the-box installation process as part of our service. No other provider in the communications industry provides for professional expertise with every system sale. We believe that you deserve to be supported from Day 1, from solution selection to implementation to follow-up, freeing you up to get back to the business of running your business. Emerald Coast Telecom continues to provide the highest level of support after installation. We offer 24/7/365 support from our two US-based network operations centers (NOCs). Star2Star's StarWatch continuosly monitors all systems and proactively alerts users and their partners when the system is non-responsive. An additional alert is sent out to both parties after the system is back online. Emerald Coast Telecom recognizes the importance of fully functional hardware. Star2Star's StarBox® Voice Optimized SD-WAN is a solid state device that lacks the easily breakable moving parts that cripple competing hardware. Emerald Coast Telecom even offers free next-business-day replacement of all parts provided by Emerald Coast Telecom, including phones.