EG INNOVATIONS, INC.
ISELIN, NJ

About eG Innovations eG Innovations is helping businesses across the globe transform IT service delivery into a competitive advantage and a center for productivity, growth and profit. Providing end-to-end visibility – from users to servers to networks and storage - our award-winning eG Enterprise technology provides organizations with a 360 degree view of their entire IT infrastructure. This single pane of glass view allows enterprise IT teams to collaborate easily and solve key user-visible problems. Unparalleled visibility also allows IT architects to determine how to right-size and optimize their IT infrastructures for maximum ROI. Our patented automatic root-cause diagnosis technology is designed for dynamic, inter-dependent physical, virtual and cloud infrastructures where proactive monitoring and rapid diagnosis of problems is a challenge. Instead of spending hours of time analyzing the problem, with eG Enterprise, IT helpdesks and administrators can go from a user visible problem to an actionable event in just a few clicks. We aim to be a value-leader providing IT performance monitoring, diagnosis and reporting solutions for clients that are looking to turn IT investments into a competitive advantage for their businesses. Our Mission Our mission is to make every customer engagement reference-able by providing excellent technology, services and support. Having been a Citrix Premier Technology since 2003, eG Innovations has developed key expertise in Citrix technologies. Our solutions are being currently used to monitor some of the largest Citrix deployments in the world. eG Innovations was also one of the earliest vendors to explore the performance challenges that virtualization and cloud computing introduce. eG Innovations has multiple patents for its monitoring technologies for virtual environments. In 2008, eG Innovations won the Best of VMworld 2008 award for its application and virtualization management capabilities. eG Innovations products also include the only truly virtualization-aware root-cause diagnosis technology in the industry today. eG Innovations also has expertise with SAP, Java, Microsoft and other leading technology stacks being deployed in enterprises today. Many of the world's largest businesses, across different verticals, use eG Enterprise technology to enhance IT service performance, increase operational efficiency and ensure IT effectiveness. We have over a thousand customers in 40 countries whom we service through our worldwide channel partner network. Headquartered in Singapore, eG Innovations has sales and support offices across the globe including USA, UK, The Netherlands, Hong Kong and India. Our global presence allows us to provide a follow the sun support model to service and support the most demanding organizations. Vertex Venture Holdings (Vertex Group), a leading global venture capital investment and fund management company, and a major investor in eG Innovations. Founded in 1988 as the venture capital arm of Singapore Technologies Group (ST), the Vertex Group currently manages funds valued at about US$ 1 billion and has made more than 290 investments in technology companies across USA, Asia, and Europe. The Vertex Group adds value to its portfolio of companies and help identify cross-border market opportunities, marketing and distribution channels, products, manufacturing partners, and alternative financing sources. SilkRoute Indchem is a collaboration between SilkRoute and the founder of multi-million multi-business conglomerate - The Sanmar Group. The company provides an incubation facility to meet the growing needs of online e-commerce start-ups in India, promoting promising Indian Internet companies as well as a software development centre. Companies involved are mainly in the provision of B2B solutions, bio-technology and new technology solutions. We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps  us better focus on the important issues and prioritize our resources accordingly. I like eG Enterprise's ability to monitor just about every component you can think of in this entire organization and be able to show it on one single dashboard. It's just like, wow. It's really an excellent product. Within our customers' heterogeneous environments, either in our Cloud, Global IT and Mobility solutions, we found in eG Innovations a global, 3rd generation monitoring platform that provides true end-to-end, intelligent application & performance management, enabling us to leave a model of reactive support to go towards a proactive support model. Last but not least, eG Innovations also helps us provide better capacity planning and service level management. eG Innovations has helped us get better control of our IT environment, leading to a greater and steadier performance of our valuable IT assets. The solution helps us proactively monitor our environment and be able to quickly determine problem areas, allowing us to prevent end-user complaints for our customers. Whether you’d like to receive a live demo or simply need additional information about our product suite, we’d love to hear from you. Whether you’d like to receive a live demo or simply need additional information about our product suite, we’d love to hear from you.