EBC NATIONAL, INC.
WILMINGTON, DE

To ensure quality, Milliken & Company, our franchisor, partners with only one franchisee in each market area. EBC Carpet Services currently owns four franchises and maintains carpet and upholstery throughout the mid-Atlantic region. While we acknowledge that Milliken & Company provides us with the best carpet cleaning product on the market, it is EBC’s quality service that truly sets us apart: Awarded 1999 and 2000 Super Stars in Business from the State of Delaware Chamber of Commerce for overall performance, quality programs, customer satisfaction techniques and financial success Experienced technicians who take the utmost pride in the quality of their work, combined with state-of-the-art carpet cleaning products, are what make EBC different from other commercial cleaning services. We are extremely proud of our exceptionally low turnover rate which enables us to promise you that the most experienced and motivated workers will be providing service in your facility 24 hours a day, 7 days a week. Great care is taken when choosing our associates. We strive to retain our employees by hiring only full-time associates (very unique to our industry) and by providing the best salary and training for the position. Drug screening and intensive background checks are a part of the core hiring process. You will be extremely pleased with the teams we send into your facility to provide service. Fully uniformed and highly motivated associates arrive ready to perform at the highest level. Our products are safe for our employees and customers. All equipment including vans, carpet pile lifters and vacuums are well maintained. All associates are well trained in workplace safety issues, especially those involving lifting and chemical and electrical safety. For decades our customers have praised the level of care we provide them. At EBC, we have decided we can no longer measure customer satisfaction as our primary indicator of “quality.” Today, we are looking to achieve an even higher standard – a standard of performance excellence at each of our engagements. We recognize that every facility is different, and we know that time is valuable. Our flexible services allow us to provide care whenever and wherever it is needed. Our goal is to take the worry out of maintaining the carpet and other surfaces in your facility so that you can move on to more important issues. EBC Carpet Services and the MilliCare network is the largest and most experienced group of carpet maintenance companies in the country. You can count on us to: Help your buildings both look and feel clean for your employees and guests Provide long-term financial savings over other cleaning service providers Whether you need us in your facility weekly, monthly or quarterly…During the day or at 2AM…Around the corner or across the country…We can help! National coverage wherever business takes you Do you have facilities outside our normal service area? No worries! Our national network provides the same consistent, reliable service and MilliCare technology for locations throughout the country. To ensure quality, Milliken & Company, our franchisor, partners with only one franchisee in each market area. EBC Carpet Services currently owns four franchises and maintains carpet and upholstery throughout the mid-Atlantic region. While we acknowledge that Milliken & Company provides us with the best carpet cleaning product on the market, it is EBC’s quality service that truly sets us apart: Awarded 1999 and 2000 Super Stars in Business from the State of Delaware Chamber of Commerce for overall performance, quality programs, customer satisfaction techniques and financial success There is no need to juggle multiple facilities maintenance providers. EBC National ensures that the cleanliness of your offices is consistent and reliable, regardless of location. The accounting is also simplified when you work with us as a single vendor, as we can consolidate your payments across regions into one invoice. This is just another example of how EBC makes our customer’s lives that much easier. It’s time to use EBC National if… Holding one company accountable for your satisfaction would be easier than managing many companies. If even one of these criteria describes your needs, contact us to learn more about how EBC National Accounts can help. Please use the form below to ask a question, request a free consultation visit, request a free demonstration, or provide feedback on a service visit. Thank you!