DOCTORS BACKUP LLC
STUART, FLORIDA

Doctor's Backup has been serving Florida since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.  It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices.  Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running. We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward.  Our dedicated staff loves seeing our clients succeed.  Your success is our success, and as you grow, we grow. We're all in this together We're in this business to help other small businesses grow and move forward.  It's as simple as that.  We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.  There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs. Dear Business Owner, Hello, my name is Tim L. Yates, CEO of Doctor's Backup.  We've been serving the Stuart area since 2009.  As a business owner, I feel a lot of similar pain points as you.  Just like you, I know how much of a hassle it can be dealing with IT troubles.  It's expensive, it's time consuming, and it's downright frustrating.  You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs.   Is your IT provider causing you headaches? I will give you 2 free hours of our Doctor's Backup service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere of all sizes.  If you don't have an issue for us to solve right away, that's fine; use your 2 free hours to have us run a full audit on your network infrastructure and map out any weak points, finding issues before they even occur.  That's the Doctor's Backup Difference; proactive maintenance to prevent downtime.  We don't wait around for things to break; we keep your business up and running all day, every day.  Why experience a loss in productivity or get slammed with high computer repair bills?  We want you to expand and grow. People ask me, "Aren't you worried about businesses taking advantage of this free service?"  I'll admit, it happens, although rarely.  Most business owners are honest people who are frustrated with their current IT.  They just want someone they can trust to maintain their infrastructure so they can focus on what's really important; driving their business forward.  I love seeing my clients succeed, hearing that their profits have gone up and their expenses have gone down.  As my clients grow, my business grows along with them.  It is in my company's best interest to provide the best service possible. I urge you to take advantage of our service, and you'll see that I'm right; we're the best at what we do, and our level of service is top-notch.  We've worked hard to lay out the best practices, train our talented team and provide them with the best tools in the industry.  I want to give you a chance to experience it before you risk your money on a whole new IT company.  Once you've tried it and love it, we'll take great pleasure in welcoming you to the Doctor's Backup family as another one of our happy, loyal, long-term clients. WARNING: We are about to let you in on a secret about how most computer companies really make their money!  We will cover the three main types of IT companies and what you can expect out of them. The Pay-By-The-Hour Computer Company In the IT Industry, we call this the 'break-fix' practice.  That's because this type of company bases the majority of their income on the fact that your technology will break, and you will pay them to fix it.  These companies usually charge per hour for support, or perhaps offer a discount with blocks of prepaid time.  Their technicians come to your office to solve a specific computer issue.  These on-site technicians are expensive, and the company they work for often has expectations for the amount of billable time their employees need to have.  It is a pretty standard practice for the technician to manage their own time to an extent, and they are responsible for producing their own billing and that is reflected in their pay.  In a situation like this, the tech wants to complete the task and move on to the next client to rack up enough billable hours to make their boss happy.  This leaves them in a position where they simply don't have the time to resolve other issues or run maintenance on systems to minimize downtime and ensure that your entire infrastructure is running smoothly.  There's no reason to show anyone in your organization how to resolve even a simple problem (rebooting a router for example) because that means one less billable call in the future.  Plus, answering questions and checking into other issues might cut into the other billable visits that tech has that day.  This method works well enough for residential users with computer troubles, but let's be serious, you are trying to run a business. The "Preventative" Maintenance Computer Company Tech support companies love this model because it gives them guaranteed billable hours and they take no risk because if you need more help, they simply bill you by the hour. We do things differently.  Stop paying outrageously high hourly rates that can sneak their way into your bill, and get proactive giving everyone in your company the support they need, when they need it, without the huge costs.  We call it Doctor's Backup, and it's designed to give you and your entire organization peace of mind when it comes to your IT.  We take the best aspects of hourly support and the best aspects of preventative maintenance, add a live help desk that anyone in your company can call anytime without an extra fee, and bundle it all together into an easy to budget flat rate.  To keep our costs low and our clients happy, we've spent a lot of time and money investing in an infrastructure that can automatically monitor your servers and workstations, detecting problems before they cause you downtime.  The flat rate includes security patches, updates for your virus protection, and much more.  And, so you can sleep soundly at night, we offer all of this 24 hours a day, 7 days a week.  We can even include unlimited on-site support visits!  Get proactive and save time, money, and stress with Doctor's Backup!