DIAL INTERACTIVE INC
FORT LAUDERDALE, FLORIDA

Founded in 2001 by Don Sutton and Phil Grosdidier, Dial Interactive Inc. is at the forefront of Contact Center Consulting Services with a special focus on Strategy, Technology Integration, and Optimization for top industry players. As an ISO 9001:2008 and TL 9000 R5 certified entity, this company excels in syncing business goals with IT advancements to both enhance customer interactions and streamline operations for contact centers. Dial Interactive’s proficiency spans various industries and caters to businesses of all sizes, from large corporations to smaller outfits. Their commitment to bridging diverse organizational needs with the latest technology has made them an essential partner for companies aiming to modernize their contact centers or develop in-house expertise rather than relying on outsourcing solutions. The firm's OmniChannel integration offerings are custom-designed according to specific company needs and can be implemented in cloud, on-premises, or hybrid settings. This allows for a smooth flow of communication data-including emails, chat sessions, and social media interactions-resulting in a comprehensive customer experience. Headquartered in Fort Lauderdale, Florida, Dial Interactive operates under the status of an Active type FORP and was incorporated on June 5, 2013. The main office is located at 9908 Sky View Lane, Lenexa, KS. You can contact them at (954) 256-1818 or (954) 816-1888. Led by CEO Donald J. Sutton and President Phil Grosdidier, Dial Interactive continues to deliver strategic solutions that yield business advancements, accommodating the intricate demands of today's tech-centric environments.