DIAL INTERACTIVE INC
FORT LAUDERDALE, FLORIDA

Dial Interactive Inc., established in 2001 by founders Don Sutton and Phil Grosdidier, is a premier provider of Contact Center Consulting Services that focuses on Strategy, Technology Integration and Optimization for industry leaders. As an ISO 9001:2008 and TL 9000 R5 certified company, Dial Interactive specializes in aligning business objectives with IT solutions to enhance the customer experience and optimize contact center operations. The organization’s expertise extends across all industries and client environments, catering to both large-scale enterprises and smaller entities. Dial Interactive's commitment to connecting diverse business needs with cutting-edge technology has positioned it as a crucial partner for organizations looking to upgrade existing contact centers or build in-house capabilities instead of outsourcing. Notably, the firm’s OmniChannel integration solutions are tailored based on company requirements and can be deployed across cloud, premise, or hybrid environments. This focus ensures seamless communication data flow—integrating emails, chat sessions, and social media interactions for a cohesive customer experience. With its headquarters in Fort Lauderdale, Florida, and filing under the status of Florida.Models.Dos.FloridaCompanyStatus type FORP, Dial Interactive was incorporated on June 5, 2013. The company maintains its principal office at 9908 Sky View Lane, Lenexa, KS, with contact numbers (954) 256-1818 and (954) 816-1888. Directed by CEO Donald J. Sutton and President Phil Grosdidier, Dial Interactive has a proven track record of delivering strategic solutions that drive business results and meet the complex demands of today's technologically advanced landscape.