DECIBELS AUDIOLOGY AND HEARING AID CENTER, LLC
LAKELAND, FLORIDA

to do business with them and be comfortable. At Decibels Audiology and Hearing Aid Center, we believe that our award-winning practice is unique – and our customers agree. Let us show you why we’re the number one Audiology practice in Southwest Florida. Our Mission , the founder of Revlon, always used to say he sold hope, not makeup. We couldn’t agree more! We sell better hearing, not hearing aids. From the first handshake, we’re there to guide you on the process to better hearing. Whenever possible, we try to use American hearing aid companies and American products. We are locally owned by our lead Audiologist, April Royan. Because of this, we can offer a variety of products from a variety of manufacturers. Our hearing devices start at $999 each and include complimentary service and batteries for the LIFE of the hearing device. During your initial interview, we can give you more specific information. We will proudly tell you that we are definitely NOT the cheapest place in town. We don’t sell “cheap” hearing aids because they don’t work. If you are looking for cheap hearing aids – this is not your place. When you purchase hearing devices at Decibels Audiology, the price includes so much more than just the device. We are a concierge practice, meaning that your office visits and your batteries are complimentary for the LIFE of your hearing device. Our staff is truly exceptional because we believe that great hearing care starts with great Audiologists. Our Audiologists hold Master Degrees or Doctorate Degrees from accredited universities, and are experts in hearing and balance disorders. Oh, and they’re not just smart, they’re a lot of fun too! Michael Ellis, B.A., Director of Marketing and Customer Relations, relocated to Naples in 2014 from the Chicago area. After graduating from Illinois State University in 2001, Michael managed his family's hardware store, Ellis Ace Hardware, in Seneca, Illinois. During his time at Ellis Ace Hardware, he enjoyed finding new products, and delivering exceptional customer service to the many people who frequented the store. His business and customer service expertise lead him to be awarded the first ever 40 under 40 Award in Starved Rock Country. He founded and ran several local business organizations and participated in efforts to boost local tourism and revenue. Michael loves working at Decibels Audiology and Hearing Aid Center because of its amazing culture of service and teamwork. He loves the patients and getting to know about their lives and interests. Michael remains very close with his family, and he flies home to Chicago whenever possible to attend his nieces' games or concerts. He also has a puggle named Buddy, who he takes to the dog beach often. Michael competes with April for the Best Laugh Award at Decibels Audiology -- his laughter, smile, and boisterous nature is infectious and a delight to all who know him! That doesn’t sound like your average hearing aid office, does it? Probably not. So how did we find our purpose and follow it to tremendous business growth? This story is best told if you first understand our original company “value statement” – which hung on the walls of our office for years. It read: We are a family-owned hearing care center that is Audiology- based, works with a variety of manufacturers and provides superior customer service. Now…. all of that is true. And we’re very proud of those things. But did anyone care? Not really. Our business was growing by double digits every year, but there wasn’t one thing we could put our finger on and say, “That’s the magic.” “There’s just something about that place!” they would say. “And make sure to say hi to Andy when you leave – we love that guy!” It turns out that we don’t sell hearing aids, we sell our people. We sell a group of hard-working, educated, committed, passionate people who are going to work harder to make you happy than anyone in any medical office ever has. We’re obsessed with finding happy, loving, fabulous customers and helping them to hear better and, therefore, live better lives. And in the meantime, we’re building a family. We’re providing an opportunity for our people to better provide for their families, and ultimately, to better serve you and your families. We’re strengthening a community. And we’re having a ball doing it, one Andy and two ears at a time 🙂 hearing care provider in Southwest Florida. There is really only one way to find out for yourself why we are considered the number one hearing care clinic, year after year. Come Decibels Audiology and Hearing Aid Center If you have hearing devices lying around that don’t work, are broken, or maybe aren’t even yours, you can feel good about giving them new life by donating them. That dusty hearing aid in your bathroom drawer could help a baby on the other side of the world hear his mother’s voice for the very first time. We are available at our office Monday through Friday, from 9am until 4pm, to process your donation. Be prepared to fill out a For a spouse, child, or friend, it can be difficult to confront a loved one about their hearing loss. Here are some tips to help: Accompany them to their appointment and let us know that you’d like to have your hearing tested as well. Even if you don’t have hearing loss, it is a good idea for everyone to have a baseline hearing test by the time they are 60. And it’s free! , performed by one of our stellar Audiologists. We’re HEAR to help! Most of the time, this is just not true. Keep in mind that if you previously visited a clinic that was owned by a certain manufacturer, it may have been true that there was nothing in their product line that would help your ears. In general, however, there is a hearing solution available for almost any type of hearing loss. Not true! At Decibels Audiology, we are a LOCALLY, INDEPENDENTLY OWNED private practice that works with ALL MANUFACTURERS and employs only AUDIOLOGISTS with Master’s or Doctoral degrees in hearing and balance disorders.