COPLEY TECH LLC
WELLINGTON, FLORIDA

Worked with users to provide technical support and services to meet the needs of personnel within the division. Initiated and developed several new projects, among them combining departmental name and address files into a unified corporate resource, and using outside service bureaus to obtain telephone numbers, ZIP+4 numbers, duplicate identification, and address changes from the National Change of Address system. Rewrote the user manual for a program developed in-house. Redesigned printed data entry forms. Enhanced existing applications. Upgraded applications to take advantage of Oracle version 6. Primary language was Pascal. Used the MIIS dialect of the MUMPS language to develop new features for Epic’s software product line. Started by making enhancements to their word processing product. Interfaced it to their database management system. Was one of two people chosen to develop a new full screen forms-driven style of data entry (similar to Oracle’s SQL*Forms tools) to replace the old line-oriented data entry mode. Analyzed the needs of a laundry and dry cleaning firm with close to forty locations. Hired, trained, and supervised programmers. Selected hardware, language, and word processing software. Implemented specialized data collection and reporting software. Began with a networked environment. Later ported to a multi-user database server using MUMPS. Software remained in production use with little or no maintenance for over 20 years. Provided technical assistance to students and faculty in the use of languages, word processing, and operating systems utilities. Monitored proper use of computing equipment. Worked with a wide variety of languages and other software in both batch and interactive environments.