CONFIRMIT, INC.
NEW YORK, NY

Our Mission Our passion is to empower people to improve their world by making voices matter. We leverage our considerable, proven and scalable multimode data collection and reporting capabilities to provide our corporate and Market Research customers with a more holistic view of their customers’ and employees’ experience and journey within their organization. Our offerings include full end-to-end program development and delivery capabilities that position us as leaders and visionaries in the industries we serve. Our direct channel collection offerings are complemented with indirect social media monitoring and collection from inferred operational systems, allowing us to offer the most comprehensive collection suite available. As new channels emerge, our flexible architecture and methodology will allow us to include them in the offerings suite. Everything we do and the way we do it is driven by the following values and guiding principles. These are the pillars upon which our company culture is built; these are the fundamental truths that transcend department and position. Everything we do and the way we do it is driven by the following values and guiding principles. These are the pillars upon which our company culture is built; these are the fundamental truths that transcend department and position. We hold ourselves and our colleagues accountable to these values and guiding principles, for they are the essence of the kind of company Confirmit is today and will be in the future. We welcome smart, hard-working, innovative, talented people with positive energy to join and grow with Confirmit. We encourage diversity in our teams and celebrate our differences as we work together to achieve our common goals. We value individual contributions as well as team accomplishments. We encourage creative, energetic, constructive debate, and take time to applaud and appreciate our successes. We do not squander our windows of opportunity. We take balanced risks and resist “analysis paralysis” in favor of quicker, thoughtful action. We do our homework, give appropriate consideration to alternatives and then execute, believing that a good plan today is better than a perfect plan tomorrow. We believe that efficient and effective use of our time and considerable resources is the most sustainable, significant competitive advantage any company can hope to have. Easy To Do Business With We strive to have systems, processes, agreements, and attitudes that are perceived as cooperative, considerate and responsive. We strive to maintain our reputation as a company that is respectful, driven and accomplished. Business, Process, and Procedure Orientation Sound business practices are discussed, defined, agreed upon and implemented throughout the organization. We are guided by the long-term needs of the market, not solely by short-term requirements that may compromise our model. We adapt our processes and procedures to accommodate emerging needs but resist the temptation to react to forces that could derail our momentum. We believe that solving problems through meaningful, productive change only comes by looking at challenges and opportunities from new perspectives and exercising our curiosity. We encourage thinking outside the box and taking risks based on thoughtful consideration. We manage our business with the ultimate goal of building value for our shareholders and our customers, thereby confirming their confidence and continued support. The leading global solutions provider for Market Research, Customer Experience, & Employee Engagement. The leading global solutions provider for Market Research, Customer Experience, & Employee Engagement. Our value-added services provide expert assistance to ensure you successfully implement Confirmit’s solutions and maximize your Return on Investment. Confirmit employs dedicated teams of experienced consultants to provide you with extensive project management, as well as all the technical and program support you need. Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Amadeus Hospitality, British Standards Institution, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, Nielsen, Research Now, RS Components, QRS, SSI, Sony Mobile Communications, Swisscom, and Virgin Money.  Mobile is not an optional survey channel. It is a full-blown catalyst for business transformation. If you want respondents to take your survey – make it mobile and forget about connectivity. It’s so 2010. Smart Market Researchers are increasing response rates by combining online with offline mobile app research using a single survey. Join Miguel for this insightful and practical webinar about using seamless surveys for online and offline research at both the strategic and practical level. Confirmit for Market Research eBook The rise of digital communications and the expansion of consumer data are changing the definition of Market Research. This eBook provides an overview of the critical challenges faced by MR agencies and show you how Confirmit’s MR solutions can answer your business needs. Technology is at the heart of CATI operations. Subpar system performance and technical limitations can have dire consequences for your business. This workbook helps you to perform a guided assessment of your current CATI technology and learn the best practices to drive success. We have 20+ years’ experience working with top business-to-business (B2B) organizations all over the world. In the following pages, we’ll provide best practice tips and case studies that show you how our feedback programs can break down silos and drive business growth. Confirmit Cited as a Leader To assess the state of the CFM platform market, Forrester performed an important evaluation of the strengths and weaknesses of top CFM platform vendors. In The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017, Confirmit was cited as a leader in Customer Feedback Management Platforms.