COMPASS STRATEGIC SOLUTIONS LLC
SILVER SPRINGS, FLORIDA

Whether your business needs are complex such as process redesign, reduction of cost, regulatory compliance or as simple as training approaches, organization and cleaning of work areas we can assist you! From a new business just starting up to a growing business that needs some improvement alignment we can help you in a multitude of areas to ensure that your strategic initiatives are met.  We want to be your improvement partner of choice providing the direction your business needs. Performance and process improvement are approaches to continually identifying, implementing and sustaining the processes that allow outcomes to meet your business’s strategic goals. We use tools of the quality industry to make changes to processes and culture. These tools are proven to be best practice and allows for flexibility on use based on your specific needs and goals. What can I expect from Compass Strategic Solutions? Our goal is for business to be the best it can be. You can expect us to be professional, trustworthy and thorough in our analysis and implementation.  You can expect for us to be there every step of your transformation. When clinical outcomes are good normally people know why. Having a good month and being able to determine what changed to make it good is often the challenge. Sometimes it is luck, sometimes it is a result of strategic planning, training, robust processes and best practices. We start at the end to determine the beginning. What do you wish to achieve, what are the reporting requirements? We can then embed these into the processes to make sure that the outcomes are successful. Our resources provided to you include clinical expertise using benchmarks, best practices and ensuring the processes are designed for the clinical outcomes your business needs. My processes are great but my clinical outcomes are not so good. What can Compass Strategic Solutions do for me? Voice of the Customer is a term used to identify who the organization serves, what their needs and expectations are and how that is translated back into the processes. Voice of the customer is measureable through surveys, hotlines, website hits, or simply listening to the needs of the customer. Most healthcare providers are required to measure the customer satisfaction and report to a regulatory body. Pay for performance and Meaningful Use are a few incentives for providers that will either provide additional monies for great service or deduct monies for service not meeting benchmarks. Whether your business needs are complex such as process redesign, reduction of cost, regulatory compliance or as simple as training approaches, organization and cleaning of work areas we can assist you! From a new business just starting up to a growing business that needs some improvement alignment we can help you in a multitude of areas to ensure that your strategic initiatives are met.  We want to be your improvement partner of choice providing the direction your business needs. Performance and process improvement are approaches to continually identifying, implementing and sustaining the processes that allow outcomes to meet your business’s strategic goals. We use tools of the quality industry to make changes to processes and culture. These tools are proven to be best practice and allows for flexibility on use based on your specific needs and goals. What can I expect from Compass Strategic Solutions? Our goal is for business to be the best it can be. You can expect us to be professional, trustworthy and thorough in our analysis and implementation.  You can expect for us to be there every step of your transformation. When clinical outcomes are good normally people know why. Having a good month and being able to determine what changed to make it good is often the challenge. Sometimes it is luck, sometimes it is a result of strategic planning, training, robust processes and best practices. We start at the end to determine the beginning. What do you wish to achieve, what are the reporting requirements? We can then embed these into the processes to make sure that the outcomes are successful. Our resources provided to you include clinical expertise using benchmarks, best practices and ensuring the processes are designed for the clinical outcomes your business needs. My processes are great but my clinical outcomes are not so good. What can Compass Strategic Solutions do for me? Voice of the Customer is a term used to identify who the organization serves, what their needs and expectations are and how that is translated back into the processes. Voice of the customer is measureable through surveys, hotlines, website hits, or simply listening to the needs of the customer. Most healthcare providers are required to measure the customer satisfaction and report to a regulatory body. Pay for performance and Meaningful Use are a few incentives for providers that will either provide additional monies for great service or deduct monies for service not meeting benchmarks.