COLEMAN & ASSOCIATES LLC
HAVANA, FLORIDA

We are process designers and innovators. We are teachers and students. We are inspired and we inspire others. Coleman Associates is a boutique-consulting firm based in Boulder, Colorado. Our consultants come from across the country and various healthcare backgrounds. We enjoy a national reputation for helping health centers produce dramatic results in work transformation and process improvements — results that patients Redesign Teams and DPI™ teams typically reduce Cycle Times by 33%– 50% and increase productivity correspondingly. Coleman Associates has been honing our programs since 1993. Our DPI™ teams experience increased rates of staff and provider satisfaction. Our team of Coleman Associates is a band of inspired, ambitious, hard-working, straight-talking, passionate, empathetic, patient-focused process designers. We have all worked on the front lines of clinic or private office undergoing transformation. We are tech savvy. We utilize good judgment. We are respected by others. And, together, we model a high-functioning team. Coleman Associates has enjoyed over 20 years of success in redesigning the way healthcare works for patients and staff. We use a proprietary method of iterative testing in a bottom-up and top-down blended approach to focus workflows on the patient experience and create powerful change. All of our Coleman Associates trainers and coaches have worked in health centers on process improvement changes. DPI – Dramatic Performance Improvement is a trademarked, proprietary training program developed by Coleman Associates. Our honed shoulder-to-shoulder coaching program helps staff adapt more readily to change. Melissa Stratman, current owner and CEO, began working with Coleman Associates in 1999. We believe in inspired, self-managing teams that thrive on producing results and doing meaningful work. We are one of those teams and this is our Ethos. Are passionate about making health care patient-centered We are innovators and process re-designers, specializing in healthcare. We train, coach, and inspire staff and managers to re-think the way they care for patients. We provide practical solutions and help you produce results you thought were out of reach. We offer highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients.