CLOUDCALL, INC.
BOSTON, MA

We’re CloudCall We create innovative technology that makes business communications easier, quicker and more powerful. By providing advanced communications software that integrates with CRM, our users can manage their communications in the same space as their data. As a company, we've always had a culture of 'Customer First'. By providing a service that has always been tailored to our customers' needs and priorities - we hold a huge responsibility to keep building solutions that will delight and excite our customers. As a team, we aim to go above and beyond, to resolve any challenge. In doing so, we create a service that our customers will use, value and love and provides us with the opportunity to build CloudCall a better way. We find ways to keep improving - whether it's small improvements in our day to day work, improving our skills and knowledge or making major shifts and changes to our products and services, we are always on the lookout for ways to improve. Doing this, allows us to continue developing solutions that will really benefit our customers and provide them with the best experience. Helping Others As a growing company, it was important for us to contribute to our wider communities. We partner with Leicestershire Cares and Boston Cares - great initiatives that offer a wide variety of projects that our team can get involved with. From community projects, to reading and maths learning with children, to helping students brush up on their interview techniques; we are always excited to give back to the communities that we have all been a part of, for so long. CloudCall Inc. One of the benefits of using CloudCall has been the seamless transition between calling and our database, which saves time as we no longer have to manually dial. We’re constantly evaluating the tools that are out there on the market and making sure that our teams have access to the best of the best and that’s what led us to CloudCall. CloudCall, for us, is simplicity. It's easy to use, it doesn't require a great deal of training and it just makes life a little bit easier. CloudCall has saved our users time and made them more efficient. Making calls with a single click and having the ability to save and record calls directly into our CRM has massively benefited our users. We know that each role, each department and each industry comes with their own unique set of requirements. CloudCall has been developed with the flexibility for use across a wide variety of business areas. As a Sales professional, you’re targeted on the number of deals that you close. To close these deals, you need to have successful conversations with your prospects. We provide a solution that makes it quick and simple for you to speak to your contacts, right where you manage your data. Being in charge of a team can be a challenge. Being in charge and not being able to keep track of your team’s calling activities is even more so. At CloudCall, we know that being able to access real-time activity reports and analytics is important to ensure that your teams are running efficiently. Without customers, it would be difficult for any business to thrive. As a customer service professional, you need to be able to wow and delight your customers by juggling multiple requests, cases, and conversations. CloudCall provides you with a simple way of keeping track of these conversations.