CLIENT SERVICES, INC.
ST. CHARLES, MO

Client Services, Inc. (CSI) was founded in 1987 in the heartland of America. Steadfast on Midwestern values, CSI quickly established a reputation for providing superior quality and consistent performance. From its inception, CSI has paid special attention to attracting and retaining outstanding talent. As a result, CSI’s workforce is comprised of individuals with the drive and determination required to flourish and succeed in a competitive environment. It is that same spirit that has helped CSI evolve into a full-service Customer Relationship Management company. Today, CSI offers a full suite of Accounts Receivable Management (ARM), Business Processing Outsourcing (BPO) and Healthcare solutions. As a company with full call center capabilities, CSI has the expertise and the resources to manage the life cycle of your customer base. Customer Centric Mission ‘A+’ Better Business Bureau Accredited Client Services, Inc. has discovered a fraudulent business that is calling consumers offering mortgage modifications and credit card rate reductions representing themselves as “Client Services.” Please be assured our company does not partake in this business practice and is not affiliated with this company in any way. Client Services, Inc. encourages consumers to report the fraudulent “Client Services” to the proper authorities. Client Services, Inc Client Services, Inc. (CSI) was founded in 1987 in the heartland of America. Steadfast on Midwestern values, CSI quickly established a reputation for providing superior quality and consistent performance. From its inception, CSI has paid special attention to attracting and retaining outstanding talent. As a result, CSI’s workforce is comprised of individuals with the drive and determination required to flourish and succeed in a competitive environment. It is that same spirit that has helped CSI evolve into a full-service Customer Relationship Management company. Today, CSI offers a full suite of Accounts Receivable Management (ARM), Business Processing Outsourcing (BPO) and Healthcare solutions. As a company with full call center capabilities, CSI has the expertise and the resources to manage the life cycle of your customer base. CSI has a reputation for providing consistent high quality service to our clients as well as a positive consumer experience for our customers. This is demonstrated by the continuous affirmative feedback we receive. Below is a small indication of the types of positive consumer comments our employees generate. A customer said this about Gregory, “I just wanted to let you all know how good my experience was. Greg made it so much easier to help me take care of my debt.” Larry earned this customer comment, “He is absolutely the best person that I have ever talked to. He was polite, well-mannered and very helpful.” It was great to hear a customer talk about Andrea’s efforts. “You had great customer service. You were respectful of my time and I enjoyed speaking with you. You helped me get my life together step by step and I am grateful.” Marvin got this compliment after working with a customer “You have been very kind. You are very skilled at what you do and I appreciate your help.” “You have an excellent employee in Pat. He has helped me save many tears and many months of trying to handle this. I just wanted to tell you what a kind man he is. He was never once harsh with me. He is wonderful.” “Darryel has been really helpful, courteous and patient with me in trying to resolve my account. He was kind and that means a lot.” Matt, received his own compliment from a consumer who was talking to him about another one of our agents, when the consumer said, “Her work is a reflection of management so it’s obvious, if she reports to you, then you have helped train her well.” Our agent Stephanie received a letter complimenting her hard work, sensitivity and professionalism during a recent call. Below is a portion of what the consumer had to say about their interaction with Stephanie: “…I felt “safe” in talking with Stephanie. I didn’t feel judged in any manner for my situation. If anything, Stephanie made me feel like my situation was extraordinarily common and something about which I did not need to be embarrassed. [Stephanie] responded with the care and concern of a deeply invested therapist whose only motivation was to ensure that her patient felt listened to, supported and “cured”. Her demeanor and professional handling of my situation put me at ease and actually helped me overcome my embarrassment. If those in my situation knew Stephanie existed, I am sure they would be less hesitant to make that dreaded phone call to handle a very embarrassing situation. So it is with great respect that I commend the work of Stephanie and with gratitude that I express my appreciation for her compassionate and sympathetic handling of my case.” “William was very helpful. He provided an excellent service.” “Heather is very gracious and very helpful. She made this whole process easier. I wanted to say how much I appreciate her and what a pleasure it is working with her.” “I want to let you know that Derek was very professional and patient. He was understanding and made the experience much easier. He is definitely an asset to the company and I would like to make sure you know how great he is.” “Webster was helpful and knowledgeable. He was great to work with and he certainly helped me.” “Sherri was very kind. I really appreciate the way she handled the conversation. She was very empathetic, polite, and kind. She took the time to understand my situation and she genuinely tried to help. Because of her professional handling, I was able to get back on my feet and feel good about this.” “Maria has really helped me out. She needs to be recognized because what she has done has meant a lot.” “Adam has been more than helpful. He does a great job and I appreciate it. He is professional and does everything he can. Keep up the good job.”