CHASE DATA CORP.
PLANTATION, FLORIDA

For two decades, ChaseData Corp has focused on designing, dosing, and supporting the industry's most advanced but easy to use call center software. With the advent of cloud based technology, our scalable, flexible call center software is available to companies large and small, in a broad spectrum of businesses and uses. We have provided hundreds of clients in multiple industries with just what their business needs, and their words speak for themselves. Our Mission ChaseData Corp makes powerful software that help call centers succeed. We believe that all success begins with clear conversation. We believe that regardless of size, every call center deserves affordable access to the very best call management software. We believe that by controlling our code – our platform will deliver the best results for our clients. We believe that being attentive to our clients’ needs helps us create real-world features and solutions that work. That is why we work every day to deliver the world’s best call center platform. Our team of dedicated professionals have decades of experience in every area and are proud to not just stand behind our product, but lead in every area needed to make ChaseData's call center software the best it can be. We deliver for our clients on every level, every day so that their operations can run smoothly. Please meet the ChaseData team! Before establishing ChaseData Corp. in 1996, Ahmed’s life as a corporate manager brought him into contact with various efficiency and management issues in and around corporate call centers. Those 10 years after college helped Ahmed focus on using technology (Note, call centers used manual dialing phones and simple PBXs to interact with customers) to solve these issues. Ahmed launched ChaseData with our very first generation software based on the request of a consulting client. From that first Windows NT/95 based premise dialer to today’s cloud based solutions, Ahmed has directed company’s talent, capital resources and passion towards, “solving real world call center problems.” All the while, he and his team are also on the look for technological opportunities to help grow the clients’ business. Ahmed holds a Bachelor’s degree in business Administration from Nova Southeastern University. I strive in making sure that the customer is happy with our technical team and making sure that they are using our solution in the best possible manner. VP of Business Development With over 20 years of experience in transforming companies’ services and products into powerful brands under his belt, Jerry has systematically sharpened ChaseData’s client-centric focus into a brand defined by (a) high level customer care and (b) stellar call center software solutions. My mission is to amplify ChaseData’s years of delivering software that builds better call centers by acting on real-world client requests. This is the fundamental building block of ChaseData’s reputation and the reason why their clients enjoy continuing call center success. I strive to make sure that the company is financially organized. In industry after industry, ChaseData Call Center Software is the call center software of choice to get calls where they need to go. Productivity is at your fingertips with hundreds of apps integrated through Zappier, connecting you to the tools your call center needs. You’ll notice upticks in customer satisfaction, retention, and in your staff’s morale, too. Robust analytics help management to keep their fingers on the pulse of the call center. Is there ever any reason for one-size-fits-all? In the world of call center software, the answer should be NO. Specific industries have specific needs to address for their agents and their clients. ChaseData Corp is a one-stop shop for call centers who are looking to bring their A game. Inbound or outbound, with multichannel capabilities and integrations that will make the most of your time and productivity, this is call center software thinking outside the box. You wouldn’t tell someone in the hospitality industry that they have the exact same needs as a roofing company. Different industries have different needs that need to be addressed, so that they can efficiently handle call traffic and situations unique to their niche. Getting a wraparound solution, customized from start to finish, and ready to deploy fast is what ChaseData is all about. When you don’t just need a solution, but the Integrate with the latest and greatest in productivity apps. INCREASE AGENT PRODUCTIVITY Reduce idle time and increase productivity, it’s as easy as that. Agents have more time with customers than waiting for calls, and have more tools at their disposal to make sure the customer is satisfied. Significantly reduce call center costs by blending your contact center to handle inbound and outbound calls, and open multiple channels of communication. Cut overhead and overtime, while simultaneously improving your agents’ efficiency and productivity. If we are running a blended campaign, I want inbound to have priority over outbound or cold calls, is this possible? “ I've been using this system for about a year now and can say after a full years cycle the benefits of this dialing system far out weigh any others I had reviewed. Extremely easy to tailor and customize every campaign to each agents specific skill set. The customer service and live help chat have been phenomenal with literally 60 second or less response time. Whole system was an easy setup with in a hour or to switched and up and running making the process less intimidating to switch over to this power station system.” Customers hate call centers. So many have had negative experiences that you are on an adversarial footing from the start. Change that by deploying the inbound call center software that can turn stressful situations into efficient and productive interactions. I would highly recommend this product to anyone who needs flexibility in their dialer software.” Email isn’t dead, and email approaches to your customer can help put an abandoned shopping cart back into play, or offer a private just-for-them discount. You can even thank them for a recent contact and offer more information.