CASTELAN GROUP LLC
CLEARWATER, FLORIDA

A key feature of the Castelan service is that it has been designed with the flexibility to meet your exact needs. We can support you with a complete end-to-end solution including product warranties, first year and warranty claims handling, nationwide mobile repairs and customer care kits. Alternatively, you can opt for individual elements to integrate with your existing capabilities. Importantly, Castelan IT is compatible with most other business systems in common use. This enables trouble free integration with systems operated by our clients and allows the secure exchange of data, management information and field service communications. Castelan management information and reporting enables you to easily visualise the impact of claims on your business. You can look at claims and their cost in a single retail outlet or across a network. Similarly, you can analyse individual product lines or your whole range. Our reporting also helps identify any root cause faults that may be occurring. A key feature of the Castelan service is that it has been designed with the flexibility to meet your exact needs. We can support you with a complete end-to-end solution including product warranties, first year and warranty claims handling, nationwide mobile repairs and customer care kits. Alternatively, you can opt for individual elements to integrate with your existing capabilities. Importantly, Castelan IT is compatible with most other business systems in common use. This enables trouble free integration with systems operated by our clients and allows the secure exchange of data, management information and field service communications. Castelan management information and reporting enables you to easily visualise the impact of claims on your business. You can look at claims and their cost in a single retail outlet or across a network. Similarly, you can analyse individual product lines or your whole range. Our reporting also helps identify any root cause faults that may be occurring. and care solutions, we are a proven leader in delivering value to retail businesses, manufacturers, insurers and brokers as well as peace of mind to customers. Castelan's transparent approach to business and its broad, flexible range of product options means you can opt for a complete end-to-end service incorporating We fully expect our products and services will meet our high standards and your expectations. If this is not the case and you wish to make a complaint then we want to hear from you and resolve the issue. Click To discover how Castelan Group can add real value to your business, call us on