BUSINESS CREDENTIALING SERVICES, INC.
PARSIPPANY, NJ

Two risk management experts who identified a need in the marketplace for a better way to manage vendor and third party risk founded BCS. They recognized that most organizations had a policy requiring third parties (such as vendors, tenants, and borrowers) to provide evidence of compliance with the insurance terms and other conditions of their agreements. However, after working closely with top risk management teams, BCS’ founders quickly realized that these policies were loosely enforced or not complied with, at best. Organizations were going through the motions of requesting certificates of insurance without having a process in place to measure compliance and track improvement. Furthermore, most organizations were doing so with part-time administrative staff that lacked insurance expertise and access to current information technology. These programs failed to deliver the single result this risk management policy was implemented in order to achieve: loss transfer. BCS was founded to provide organizations with the protection they need, a process they can trust, and service they can depend on Service providers without vision (or with an unclear vision) might be able to see the problems you face; they might even be able to talk about them in ways that engender trust. However, they will not be able to lead you from start to finish through the right solution to get the results you need. "A mission statement . . . becomes the criterion by which you measure everything else." At BCS, our mission statement has been carefully and deliberately refined over twenty years. It is indeed the standard for our individual and collective actions: "When your values are clear to you, making decisions becomes easier." BCS acts as an extension of its clients' risk management departments. Most of our decisions are made for us in the form of client instructions. In the world of insurance certificate tracking, however, it’s not possible or feasible for a client to give instruction on how to respond to every insurance agent, vendor, or document/data anomaly. For this reason, our values were chosen to enhance our decision making capabilities and engender trust with every interaction. Our values are: "We are a long-term satisfied client who appreciates a high level of customer service and adherence to account instructions." ARM at a large, National real estate investment company Project Executive at a large, commercial construction company "[We] have already recommended BCS to five other companies we do business with. You provide excellent service and your pricing is reasonable." Director of Operations at the largest residential property management company in North America If you aren't at least 93% satisfied with your current provider or in-house program, go ahead and "We are a long-term satisfied client who appreciates a high level of customer service and adherence to account instructions." ARM at a large, National real estate investment company Project Executive at a large, commercial construction company "[We] have already recommended BCS to five other companies we do business with. You provide excellent service and your pricing is reasonable." Director of Operations at the largest residential property management company in North America If you aren't at least 93% satisfied with your current provider or in-house program, go ahead and "We are a long-term satisfied client who appreciates a high level of customer service and adherence to account instructions." ARM at a large, National real estate investment company Project Executive at a large, commercial construction company "[We] have already recommended BCS to five other companies we do business with. You provide excellent service and your pricing is reasonable." Director of Operations at the largest residential property management company in North America If you aren't at least 93% satisfied with your current provider or in-house program, go ahead and We're Different We're Trusted We're Different We're Trusted We're Different We're Trusted