Managed company-wide infrastructure projects as part of an IT project management team. Major initiatives included a SalesLogix CRM roll-out, a knowledge management system implementation, a systems-monitoring and diagnostic assessment and a product-training environment installation.
Used a variety of tools to monitor and maintain the flow of data across production networks. Cultivated and managed relationships between third-party ad servers and internal sales, marketing and legal teams. Established service-level guidelines and monitored performance using SiteScope, custom-built scripts and other tools.