AVIS BUDGET GROUP, INC.
PARSIPPANY, NJ

Avis Budget Group, Inc. is a leading global provider of mobility solutions, both through its Avis and Budget brands, which have more than 11,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members. Avis Budget Group operates most of its car rental offices in North America, Europe and Australasia directly, and operates primarily through licensees in other parts of the world. Avis Budget Group has approximately 30,000 employees and is headquartered in Parsippany, N.J. Thank you for your interest in Avis Budget Group. Please use one of the below forms to submit questions or comments about Avis Budget Group. If you have a customer service issue, please We at Avis Budget Group hope you have an enjoyable and stress-free car rental experience each time you rent with us. We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. If you were left unsatisfied by your rental with Avis, Budget or Budget Truck, please give us the chance to address the situation and keep your business. The quickest and most efficient way to resolve an issue is to bring it to the attention of one of our employees at the rental location when you pick up or return your vehicle. If, for any reason, you are unable to resolve the issue at the rental location, the next step is to contact our customer service center. To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your rental: If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. If you choose to get in touch with us via electronic mail, please allow three business days for a response. Avis Budget Group operates customer service departments for Avis Rent A Car, Budget Rent A Car and Budget Truck Rental. In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, please Please note that due to the volume of requests, we are unable to respond to all inquiries. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, please Please note that due to the volume of requests, we are unable to respond to all inquiries. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, please Please note that due to the volume of requests, we are unable to respond to all inquiries. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, please Please note that due to the volume of requests, we are unable to respond to all inquiries. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, Please note that due to the volume of requests, we are unable to respond to all inquiries. Thank you for your interest in Avis Budget Group. Please use the form below to submit questions or comments about Avis Budget Group. If you have a customer service issue, please Please note that due to the volume of requests, we are unable to respond to all inquiries. We at Avis Budget Group hope you have an enjoyable and stress-free car rental experience each time you rent with us. We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. If you were left unsatisfied by your rental with Avis, Budget or Budget Truck, please give us the chance to address the situation and keep your business. The quickest and most efficient way to resolve an issue is to bring it to the attention of one of our employees at the rental location when you pick up or return your vehicle. If, for any reason, you are unable to resolve the issue at the rental location, the next step is to contact our customer service center. To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your rental: If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. If you choose to get in touch with us via electronic mail, please allow three business days for a response. Avis Budget Group operates customer service departments for Avis Rent A Car, Budget Rent A Car and Budget Truck Rental. In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process.