ATKINSON-BAKER, INC.
GLENDALE, CA

Our company makes one promise to the legal world: one call to us and we’ll do the rest. We get the job done with a comprehensive dedication to meeting our client’s demands at any time and in any location — across town or across the country. And always at competitive local rates. The president of our company, Ms. Sheila Atkinson-Baker, has been a professional court reporter for over 35 years, five of which she served as a court reporter in the federal district court. She is a Registered Professional Reporter and has served on the Board of Directors of the California Court Reporters Association. Through her extensive experience she recognized a major need in the legal community for last-minute deposition scheduling. Realizing that speed, responsiveness, and accuracy were the only ways to meet this need head-on, Ms. Atkinson-Baker formed an agency and staffed it with the finest court reporters available in the business. It paid off. Better law firms throughout the country saw a real competitive advantage in scheduling with us, and not just for emergencies. We grew from a handful of employees to a staff of over 170 and a court reporter base that exceeds 1,200. Today, we tackle depositions throughout the United States and in many other countries when the need arises. In fact, every hour of the business week we’re doing an average of eighteen depositions somewhere in the world. In 1992 and again in 1993 we were Since we have so many reporters, we provide reporters in your area, even at the last minute, to help with emergency-type situations. We also have an after-hours hotline, so you can reach one of our scheduling personnel any time of the day or night. We email transcripts, including PDF, e-transcript, and plain text formats, including exhibits. Included with the hard-copy transcripts is a CD with all transcript formats and exhibits. We use the best binding for transcripts, making them easy to pull apart for copying. We provide conference rooms when requested in cities across 48 states. √ Our calendar department checks and double checks the depositions you have on calendar to ensure that there are no errors. You get email confirmations and a phone call the day before, as needed, to ensure the court reporter shows up and is on time. √ All of our staff go through thorough customer service training so that you get quick response to needs. This helps you because we know you’re busy. “I have dealt with many court reporter agencies before, but I have never seen an operation as seamless as Atkinson-Baker. I received excellent service on the phone, timely confirmations from Settings, and you scheduled the court reporter early and sent me the contact information as promised.” S.U., Chicago, IL “Since changing over to Atkinson-Baker, I and my assistant have had the MOST pleasant experience dealing with all of the AB staff, from all angles. From scheduling, taking and reviewing depositions (including online access) to transcripts and exhibits, it has been a joy. In my 25 years practicing, I have never been as pleased, and I mean that. Atkinson-Baker’s partnership with me has given me the ability to wield a big gun, even though I am a small firm, and that ability has been essential.” L.A., Beverly Hills, CA “You can be assured that I will be contacting you in the future for your services. You and your associates are an invaluable commodity that we have come to depend on. Thank you for making our lives so much simpler when it comes to scheduling depos!” L.S., Waterloo, IA Mission Statement As one of the largest privately owned court reporting firms in the U.S., Atkinson-Baker exemplifies a high standard for the legal industry and for our clients. We are dedicated through experienced use of industry knowledge, skill, imagination, and diversity to provide a comprehensive service for all court reporting needs nationwide. “What I like best is your genuine concern of clients. Keep up the great work! Great doing business with you!” “Atkinson-Baker saved our lives! We had a deposition scheduled with no court reporter. As I scrambled through the front desk looking for a ‘last minute’ court reporter, I came across your number and called. Much to my surprise a court reporter from your firm arrived at our office fifteen minutes later.” “Your firm is dependable. We have had you cover complicated assignments with multiple court reporters and conference rooms with many changes, and it was smoothly handled.” “I have never had any problems with your court reporting services. There have been no issues from scheduling to getting the finished product. I like the fact that someone always answers the phone on the first or second ring. I have never had to leave a message. It is obvious that the representatives from Atkinson-Baker take pride in customer service. A letter grade would be an A+. Thanks.” “Wonderful! You guys did it again. Thanks for such professionalism and being able to rise to the occasion. Now I will be able to sleep well tonight without hoping we find a reporter at the last minute. Thanks for your keen attention to details. I just think your company is an excellent court reporting service.” “I woke up at 1:00 a.m. and my heart was pounding because I didn’t remember if I ordered the court reporter and videographer for the deposition or not. I got up and wrote a note to myself to call first thing, but when I got in the fax confirmation was here! Atkinson-Baker is one fabulous company, indeed!” “Oh, my gosh! Can you book all of my depos from now on? You are the only one who got all the information correct. You are the only one who got our file number in the e-mail. And you are the only one who sent me the confirmation like I requested and didn’t cc anyone else (like I also requested)! Thanks a bunch!” “Thank you for your prompt service and making everything so seamless. It is very much appreciated when I’m trying to support nine attorneys!” “What I like best is you are quick! You’re doing a great job! I am amazed that your folks keep coming up with extra good stuff – like emailing the transcripts. Well done!”