ANSWER EXCELLENCE, INC.
CLEARWATER, FLORIDA

Founded on September 17, 1986, Answer Excellence, Inc. has built a strong reputation as a top provider of communication solutions for the medical industry's urgent care scenarios, as well as specialized services for legal and business professionals. Under Tamara Miller’s visionary leadership, who draws from her nursing and psychology expertise, the company consistently embraces pioneering technology to improve coordination among critical care teams while offering exceptional service offerings. With over three decades in the field, Answer Excellence takes pride in aligning client operations with advanced custom software solutions. The organization is widely respected across various industries, often sought after for executive guidance due primarily to Tamara Miller’s role in shaping new standards for communication services throughout North America-a legacy confirmed by numerous awards and industry recognitions. Steve joined the team as a key executive in 2005, bringing with him an unwavering commitment to outstanding customer service and teamwork. His dedication has been acknowledged by an annual ATSI Award of Excellence since his first year on board. His ethos centers on fostering integrity, high energy, and learning within the company culture. Fiorella joined as a part-time employee during her high school years and now plays a crucial role in quality control and operations management. Her deep insights have been instrumental to Answer Excellence’s consistent ranking among North America's top ten answering service companies. Since 2007, Melissa Williams has supervised operations, providing smooth management across operational shifts and utilizing her comprehensive understanding of client histories to enhance teamwork and company growth effectively. Valerie joined in 2012 as an operator. Her foundational experience fuels the fostering of trainee confidence and navigation of complex accounts, embodying Answer Excellence's commitment to representing its clients with dignity and reliability beyond a typical answering service role. Based out of Clearwater, FL, and operational across Tampa, Answer Excellence stands out by delivering premier medical, legal, and business solutions through automated voice services, live operator management, email monitoring, and secure messaging. These offerings are supported by regularly audited systems that ensure the highest quality of service delivery.