AMX SOLUTIONS LLC
DORAL, FLORIDA

AMX Solutions LLC, founded in 2011 by Alejandro Migliora and Sergio Stratta, is a leading provider of enterprise-grade call center solutions. Based in Miami with representation in Mexico and Argentina, AMX Solutions is dedicated to deploying the latest technologies to tackle complex communication and customer experience challenges. Their team of seasoned professionals excels in areas such as cloud systems, time management, customer support, software services, and social media integrations. AMX delivers comprehensive call center solutions including Phone Systems, Virtual Agents, Chat features, email management, and virtual queues. They specialize in integrating "big business" solutions tailored to businesses of all sizes, maximizing customer relationships while minimizing technological complexities. Their approach involves a thorough analysis, design, and implementation process aimed at simplifying operations through knowledge management and document capture. At the core of AMX's philosophy is the integration of solutions that enhance company functionality, whether it be system infrastructure or social media-managed services. They aim to create streamlined operations, fostering productivity improvements and strengthening the bottom line for their clients. The team is equipped with expertise in integrating and ameliorating applications ranging from web browsers to IP PBX and call center services. Alejandro Migliora brings a wealth of experience as an executive specializing in business development within technology sectors across Latin America, notable for his previous achievements with Genesys. Sergio Stratta contributes his extensive background in communication and electronic engineering, honed through leadership roles at prominent companies like NEC, driving the expansion into new markets. AMX Solutions offers unmatched customer experience capabilities, ensuring businesses can effectively connect with customers regardless of their preferred communication channels — be it social media, voice calls, chats or SMS. The company ensures business continuity and effective communication strategies while keeping costs predictable for its clients. Headquartered in Doral, Florida, AMX Solutions operates with the status of a Florida Foreign Profit Corporation (FLAL) as per its filing number L11000034748. They are incorporated with an active annual report filed on January 29, 2024. For further details or to explore their full range of services, potential clients can visit amxsolutions.com or contact them at the provided phone numbers. Noteworthy collaborations include working with Mediatrix Solutions to create unified inbound multichannel contact management platforms that seamlessly integrate voice, email, web, social media, and chat into a single queue for enhanced service delivery. This collaboration exemplifies AMX's innovative drive toward proactive customer engagement, managing outbound campaigns, and improving overall client relationships.